Get to the top of the directory by claiming your business!

Kay Jewelers Outlet

Claim Business

2.5 Google Review

Direction Bookmark

5000 Katy Mills Cir #Suite 220, Katy, Texas, 77494, United States

(281) 693-6021 stores.kayoutlet.com/tx/katy/5000-katy-mills-cir-.html?cid=YEXT

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 2.5

Erica Anderson

Feb 13, 2018

The manager Kathryn, was very unprofessional. She was trying to get a sale so badly, that she refused to give me information, out of fear of me purchasing the ring elsewhere. She Completely ruined the shopping experience for me. You shouldn’t have to lie to get a sale and if I say I don’t want to purchase something without finding what’s right for me, then don’t give me a smug attitude or try and force the issue. I will not return to this location and honestly, if it wasn’t for the location in Austin, I would’ve closed my account. If you want professionalism and great service, then use another location. As Kathryn was very pushy and even told lies. I wouldn’t put it past her to try and use my account for wrong doing. I will be reporting her behavior to corporate.

Omar Bulos

Feb 25, 2018

The manager Katheryn does not care about helping the customers unless she expects to get a big sale, which also seems to be the case with the other employees working there. I walked in yo simply pick up a ring and she didn't let me finish speaking before she said, "I'll be right with you" and then dissapearing. Also their ring and watch selection is very limited. It seems they need new management.

Jose Guijarro

Mar 9, 2018

Wish i could give this place zero stars absolutely terrible service. I hope everyone that has complained here has also called corporate. I ordered two rings and was told one would arrive 3-5 days from order and the other 7-9. I was told the first time that the orders had been delayed due to heavy volume from valentines day, then was told my order was keyed in wrong, then i was told my order had partially shipped and the other ring was in Houston and would be in shortly. A month later I was told my ring had not even shipped and was then very helpfully told they could cancel my order for me. The 3-5 day ring cam in 10 business days later and and after 30 days i gave up on the 7-9 day ring.

Steven Leigh

Feb 14, 2018

Still can't believe how shady this place is. I went there yesterday and bought a pearl earing and necklace set asked the guy how much it would be total. He told me and I bought it. He also mentioned to me earlier that it had a free lifetime repair. I left the store checked my receipt the dude added a warranty(listed as salesperson on recpt) to the total cost of the set without my knowledge or consent. Not once did he ask me out loud if I would like to purchase a warranty! I walked back to the store and got a refund for it while watching the sleezeball squirm in his suit because he knew he had been caught!

Cynthia Garcia

Sep 25, 2017

They never answer the phone. I had an order that was suppose to come in on Sept. 23rd. I called several times to confirm that my order had arrived but no answer. I go to the store on the 24th and it hasn't arrived. The sales girl told me to call next time before going by to make sure the order was there. Great idea! Still no answer!

INDUSTRY BLOGS

Mistico Costa Rica Beachfront Community Investment

The evolution of real estate investing has shifted dramatically over the past decade. Today’s investors are not simply purchasing property—they are buying into lifestyle ecosystems....

Kindred Consulting C.R.

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Relocating to Costa Rica from USA or Canada

Relocating to Costa Rica has evolved from a niche lifestyle choice into a mainstream strategy for North Americans seeking a better quality of life.

Kindred Consulting C.R.

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Own this business?

Claim Your Business

• Update your photo and information

• Get notified when reviews are posted

• Respond and manage your reviews

• Select badges and keywords

Opening Hours

Mon:10 am - 9 pm

Tue:10 am - 9 pm

Wed:10 am - 9 pm Open Today

Thu:10 am - 9 pm

Fri:10 am - 9 pm

Sat:10 am - 9 pm