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Zales - The Diamond Store

Zales - The Diamond Store

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3.3 Google Review
171 Pasadena Town Square Mall #352, Pasadena, Texas, 77506, United States
(713) 475-1411 www.zales.com
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Dec 23, 2015
THIS STORE IS A BIG SCAM, AND NOBODY KNOWS WHAT IS GOING ON They called me to say that I had a 100 dollars discount, I got excited to give a nice Christmas present for my fiance, they told me just to come to the store and give them my phone number to get the discount. So well I drove 30 minutes to get to the store and they didn't gave me any discount because I had to bring my last purchase receipt, asked to speak to the manager to find a better solution understanding that I live far away from the store, but the smartest thing that came out of her mouth was "write his phone number and don't call him anymore" are you serious???? After all the money that I have spend here?? (This happened on 12/23/15 at 3pm)

Dec 27, 2015
We have had such bad experiences with this store. There is such a lack of communication within the employees and managers. They don't know what the insurance covers and make up things as they go. The Zales at Baybrook mall is much better and worth the drive to avoid a headache.

Jan 27, 2017
Great place to buy quality jewelry

Sep 3, 2016

May 30, 2016

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