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Kay Jewelers

Kay Jewelers

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1.5 Google Review
880 N Military Hwy, Norfolk, Virginia, 23502, United States
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Jan 29, 2016
I love Kay jewelers.... well usually that is. This particular Kay jewelers customer service is beyond unacceptable. The first time I went to this particular location, a larger gentleman helped me. He didn't greet me, smile or even try to say have a nice day when I left. I went there to simply send my wedding set to get its yearly rodiumize. Honestly if I had gone there to buy jewelry, I would have turned around immediately and run to buy it at the Zales instead. Today, I went to pick up my rings. I walked in smiling saying good afternoon, I'm here to pick up my rings. Both gentlemen just stared at me. Didn't say anything. Finally after about two min of me standing there akwardly, the same gentleman said "I'm over here" very rudely. If I wasn't in such a good mood, I would have demanded to speak with the manager immediately! This is the last time I will ever go to this Kays. I would rather drive to an extra 20 min to go to a better kays! This one needs an attitude correction immediately!!

Mar 13, 2013
False location

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm Today
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm