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Kay Jewelers

Kay Jewelers

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4.6 Google Review
Richmond, Virginia, 23235, United States
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Google Reviews

Refresh Reviews 4.6


Jan 26, 2018
This is a negative rating for their credit card. I signed up for auto payments the day I got my card in the mail. Guess what it didn't kick in for my first payment due date, so now I'm late on a brand new account. Don't make the same mistake. The ring gets 5 starts though.

Oct 20, 2016
Worked with store manager Evan on several occasions to find the perfect rings. He helped my husband find a new wedding band and he helped myself find a new wedding band. His customer service was amazing. He took his time and helped us find the quality we were looking for in the price range we were looking for as well. He even told me about the certificate of insurance to add to my home owners insurance to make sure our rings are covered. I would go back to Kay Jewelers anytime and purchase something from him. Good job!

Apr 16, 2017
My experience here was amazing. Evan, the store manager, helped my fiance and me pick our wedding bands out. He took the time to explain details and deal with my picky self. I will always go to this store even if I'm closer to another!

Nov 19, 2016
Evan took the time to explain the differences betweeen Kay's warranties, guarantees, & financing plans. Easy to talk to and will always suggest some unique ideas. He's great with working numbers and getting you the best deal for your budget, my wife loved when I brought her back to meet him and have her custom fitting (then he recovered the services they offered and how all the plans worked)

Oct 16, 2016
After looking around at several jewelers, I found the perfect place to make my purchase. Evan, the Store Manager, took the time to really get to know me, what I was looking for, and explained everything clearly. It was great to leave feeling I made a friend and will absolutely be back.

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Opening Hours

Mon:10 am - 9 pm Open Today
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm