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Refresh Reviews 2.3


Dec 1, 2017
Don't bother going here. I've called multiple times and many times someone picks up then hangs up or they let the phone ring to a voice mail that doesn't even work. I'll just shop online from now on.

Dec 28, 2016
Waited for over 10 minutes and no one offered help. When I asked one of the employees a question she was rude, unfriendly, and barely helpful. Please teach your employees some better customer service skills, I mean... it is their job.

Mar 3, 2017
My boyfriend bought me a ring from this store several months ago & they let us know that we would get free cleaning for a lifetime with the purchase. We have been back a few times at other pandoras to get the ring cleaned & it has never taken more than a couple minutes. Today we went into this pandora & there were several employees standing around & we approached 2 ladies asking for them to clean it for us. They proceeded to focus on a stack of papers ignoring us & ask us if we were still shopping. After waiting over 5 minutes they ask for email & name for no apparent reason. Later, they finally tell us that they could clean the ring in 20 minutes even though neither of the ladies were busy with any customers. The shorter, blonde lady treated us disrespectfully solely because we were not there to buy anything even though we just wanted a quick cleaning. This is the only pandora that we've been to with horrible customer service.

Mar 16, 2017
Horrible! Sent my sister a ring that didn't fit and because she didn't have the hard copy of the receipt they didn't help her. They were nasty to her. Don't waste your time with the employees at this location shopping there is NO FUN.

Nov 10, 2015
Customer service was completely missing. Bracelets were mismarked (or used to lure customers in) and the manager refused to stand behind the cost. I have been to Pandora's all over the country; this one is truly the worst yet!

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Opening Hours

Mon:10 am - 9:30 pm Open Today
Tue:10 am - 9:30 pm
Wed:10 am - 9:30 pm
Thu:10 am - 9:30 pm
Fri:10 am - 9:30 pm
Sat:10 am - 9:30 pm