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Jared The Galleria of Jewelry

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2.2 Google Review

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3105 Spotsylvania Mall Dr, Fredericksburg, Virginia, 22407, United States

(540) 548-2081 stores.jared.com/va/fredericksburg/3105-spotsylvania-mall-dr.html?cid=YEXT

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Nisha Hall

Apr 9, 2018

We shop here often, great customer service. Anytime there has been an issue management steps in and solves all issues happily and professionally.

Brooke Fowler

Apr 5, 2018

My fiancé bought my ring in the Richmond store but for convenience purposes I brought my ring to the Fredericksburg location to get resized. After getting resized I noticed a piece of metal sticking up at the bottom of my main prong. I went back a few days later to ask them to fix it and they told me that I had a bunch of scratches on my main diamond and that I had to take it back to the Richmond store where it was purchased from. I drove down to Richmond that weekend and found out that in fact I have no scratches on my diamond and that what they saw were the naturals formed within the diamond. Richmond was also able to fix the piece of metal sticking up. Unfortunately, I made the same mistake again and took my ring to get inspected at the Fredericksburg location for convenience purposes. They told me that I needed to have some of diamonds tightened and the metal re-polished. When I picked up my ring there was a new gash in the metal prong at the very bottom and a few noticeable deep scratches in the metal prongs as well. These are deep oddly placed scratches that I know I wouldn’t have been able to do myself. Don’t let them touch your stuff!!!!

Jenn Hill

Feb 24, 2018

Everyone was friendly and extra helpful. As soon as we walked in the door we felt welcome. We picked out a ring and had it sized in about a hour.

Troy Cook

Feb 27, 2018

Awesome customer service!!!Been there several times since December and they are always helpful and professional.

Tiffany Gruss

Jan 14, 2018

Only my second time in this location but I stood there for about 10mins with no acknowledgement. While most of their sales associates were with a customer, not all of them were. I had a simple question about my ring that they repaired a week ago, but that's okay. Clearly a Sunday afternoon is more than they can handle today. I'll try again some other time.

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Opening Hours

Mon:10 am - 9 pm Open Today

Tue:10 am - 9 pm

Wed:10 am - 9 pm

Thu:10 am - 9 pm

Fri:10 am - 9 pm

Sat:10 am - 9 pm