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Kay Jewelers

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2.3 Google Review

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6738 Fox Centre Pkwy #Suite 7, Gloucester, Virginia, 23061, United States

(804) 693-8970 stores.kay.com/va/gloucester/6738-fox-centre-pkwy.html?cid=YEXT

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Dana Lamkin

Feb 14, 2018

AWFUL!!! Stay away. Go anywhere... anywhere but here!!! Buy your items at Wal Mart, better quality, service, and customer care! Took my BRAND NEW never worn watch in for battery. They took back off, but screwed it on wrong. Said they had to send out, would be a "couple of days" now a week later they have no clue where it is. They REFUSED to call and see, if they could locate it. Also, REALLY wanted a Valentine promotional item. Instead the employees had no idea, or clue what they were despite hanging banners and handouts. They had no clue where items were located in the cases or the store.... or, even wherever they sent my watch, I am now certain, I will never see again!!!! Stay away! Employees are very dense. Only gave "one star" because there was no -negative options!!

Erica Russell

Sep 19, 2017

Worked at this location for 4 months, and was the worst place I have ever worked at!! The store manager and assistant manager talked down to their employees when their standards were down. And treated me personally like I was a dog, and acted like they could talk to someone the way they wanted too. Very low pay, and my hours were cut to 2-4 hours a day, you never were appreciated there for anything. No one knew how to run a business. Worst company ever. Quitting has been the best thing that has happened within working there. 😇

Ford Nicholas

Mar 4, 2018

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