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Brighton Collectibles

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2.3 Google Review

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241 Bellevue Square, Bellevue, Washington, 98004, United States

(425) 462-5112 www.brighton.com/viewstore/90?utm_source=Google&utm_medium=Maps&utm_campaign=BR340012

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Refresh Reviews 2.3

Poni Ryder

Dec 2, 2017

I agree with you Sunny, customer service definitely need to improve. When I am in the store spending $400+ on a handbag the staff are helpful. Call them back inquiring about a $40 free bracelet they offered to me via voice mail for being a "VIP" customer and have Linda literally laugh in my face saying with attitude "those are not longer available." Well Linda keep your $40 non-offer and I'll keep the $s I would have spent in the store in 2018. If I could return the $1200+ in merchandise I purchased there last year I would - not that I don't love what I bought but only to prove a point Linda - you are working in the customer service world. Well if you are not the store owner perhaps I should say you "used" to work in the customer service world because I for one would not continue to employ you. Lisa, who left the original message would probably get promoted. Have a lovely day Linda, PS: you can take customer services classes online for free.

Gabi Eakin

Sep 10, 2017

I've always had great customer service here, everyone is friendly and ready to help

Sunny Baath

Jun 28, 2017

Customer service needs to improve.

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Opening Hours

Mon:9:30 am - 9:30 pm Today

Tue:9:30 am - 9:30 pm

Wed:9:30 am - 9:30 pm

Thu:9:30 am - 9:30 pm

Fri:9:30 am - 9:30 pm

Sat:9:30 am - 9:30 pm