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Kay Jewelers Outlet

Kay Jewelers Outlet

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1344 Lum Rd, Centralia, Washington, 98531, United States
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Mar 28, 2018
My fiance purchased our wedding rings at the this kay jewlers. I have had to send my ring back from there 4 times. The first time they sent it back to me with a bent setting, which is unacceptable. It came back two times like that. My fiance has had to send his ring back twice, because they forgot to put it back through the polisher so it was gauged up and scratched. The second time the manager had the audacity to say, you really want to send it back for that scratch. And made an accusatory remark that I had caught my ring in the bedsheets which could have caused my setting to be bent, after my fiance had brought up all the issues we have had so far and wanted and explanation for such terrible "repairs" on the rings that signify our unity. Do your self a favor and make the trip to the Olympia mall and visit that kay jewlers for professional, courteous service. Don't waste your time going to the Centralia kay jewlers!!!

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 8 pm
Sat:9 am - 8 pm