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Kay Jewelers

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3.5 Google Review

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E. Wenatchee, Washington, 98802, United States

(509) 884-3505 stores.kay.com/wa/e--wenatchee/511-valley-mall-pkwy-.html?cid=YEXT

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Refresh Reviews 3.5

Sandy Richman

Apr 23, 2018

Working with the team at Kay's with some custom jewelry work was such a great pleasure. Kasondra and her team do not disappoint when it comes to professionalism and being friendly to their customers. I was so beyond happy and excited for my pieces.

Kara Tucker

Apr 23, 2018

The best Kay's I've been too. Everyone there is extremely professional and knowledgeable. Kasondra went above and beyond to create my old wedding set into something completely new and unique.

Kaylee Ray

Apr 23, 2018

Kasondra is the best! She is so talented when it comes to designing, she designed 2 GORGEOUS wedding bands to complete my engagement ring. I was very pleased with the outcome. My husband is also extremely happy with his wedding band. We absolutely loved our experience working with Kassondra and her team!

Maid2 Shine

Mar 5, 2018

My fiancÃ¨ and I went to purchase an Engagement Ring and we spoke with a very nice and friendly gal. She was very helpful in looking for rings to fit the budget, and the purchase process was simple. We told the woman that I have an allergy to Silver and would be needing White Gold the day we purchased. Unfortunately, after 2 months the Rhodium wore off and it became clear that we had been sold a Sterling Silver ring. I can not even wear the ring anymore so, we contacted Corporate Customer Service. They told us that because we were past the 30 day return policy they could not help me. Our only choice was to trade in and trade up for at least DOUBLE the original purchase cost! We were unable to dispute due to Kay's covering their ass for selling bad product, rather than taking care of their customers. If you purchase from these people have it tested by a third party within the first 30 days of purchase. Don't forget it's the purchase date, not the received date because they have to send them off to be sized for a couple weeks. Good luck!

Tere Schooler

Apr 12, 2018

I have been consistently buying from East Wenatchee for the passed year! I have always been happy with my purchases and when I havenâ€™t they have fixed it! The staff is helpful and knowledgeable!

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