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Fred Meyer Jewelers

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3.6 Google Review

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6100 E Lake Sammamish Pkwy SE, Issaquah, Washington, 98029, United States

(425) 416-1115

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Refresh Reviews 3.6

Bob Meyers

Oct 25, 2017

My review is based solely on my experience re: a watch repair that I requested in July 2017: In July 2017, I brought my watch to Fred Meyer Jewelers to repair a broken crown and replace the crystal. To their credit, they did not try to upsell me, and they told me that it might make more sense to buy a new watch than to spend the money on those repairs. With the benefit of hindsight, I should've heeded that advice. Instead, I asked them to proceed with the repairs. I was told that the repair would take about two weeks. But, it took them more than three months just to get the parts -- and during those three months, they weren't great about calling me with updates. Then, once they finally got the parts, they called to tell me that there were additional problems with the watch, i.e., a broken date wheel and dead kinetic battery. To their credit, they offered to comp me to replace the battery. But, at that point, I didn't want to pay the additional cost to fix the broken date wheel (or wait another three months for them to get the parts), or pay for partial repairs that would not leave the watch fully functional. Bottom line, after three months of waiting, instead of going home with a fully functional watch, I declined all of the repairs and donated the watch to them for parts. As noted above, I sincerely give them credit where it's due. But, in light of this experience, I'd be strongly disinclined to take a watch here for any repair that would require them to order parts.

Jon Sullivan

Feb 2, 2018

Took a ring to them that they set the diamond in because it became lose. They said it would be $130 to fix there mistake. Had a friend with a similar experience. Won't go back or recomand going to them

Stacey M

Nov 18, 2016

Watch your price when the checker weighs you bulk goods! Almost everytime I go to this location, I'm over charged by them not paying attention to the items pressing on the scale. They always have items in the way and today, my $7.49 a pound coffee was over $20! I would do self checkout if I were only buying a few things but unfortunately I'm traveling to get to this location and going back is a huge inconvenience. I have already told customer service about this once and I will be doing it again.

Jeff Hardy

Feb 25, 2017

Nice prices, I found something great.

A Google User

Mar 17, 2009

I was there awhile I ago looking for information about a new LCD or Plasma tv. To be honest, I was very confused, however, when I arrived at this Fred Meyer Home Electronics, the sales staff was more than happy to teach me about these new technologies, one salesman in particular seemed above the rest, but I don't remember his name, I think it started with an S. Anyway, he was super cool and explained many things to me, much more so than any employee at Best Buy or Fry's.

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