Get to the top of the directory by claiming your business!

Ben Bridge Jeweler

Claim Business

2.3 Google Review

Direction Bookmark

1321 N Columbia Center Blvd #381, Kennewick, Washington, 99336, United States

(509) 783-1205 www.benbridge.com/stores?slug=pearl-ridge-aiea-hi

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 2.3

Jessie Crandell

Apr 7, 2018

I usually do not write reviews, but feel that I need to after the experience that I had. The staff was unknowledgeable, could not give me an estimate, kept trying to talk me into things I did not want or need and at the end of it all did a terrible job. I needed a ring to be re-rounded after it had been bent. Not only did it take a week longer than they said it would and no one called me back when they said they would, but the ring does not fit anymore (when it was the right size before) and its edges are sharp. I will need to take it somewhere else to get it fixed before I will be able to wear it again after paying a good deal of money for a 'repair'. Do yourself a favor and go somewhere else if you need to have a ring repaired.

Kerri Bird

Dec 26, 2016

Bought my wife a ring from the Columbia Center Mall location and the ring did not fit so she went to return it. We were told that because we paid with debit, and that's like cash it would take 21 days for us to receive a refund check in the mail. As you might have guessed, we were fairly frustrated with that answer, since they took our money right away and they would not give it back to us right away. Kathy the manager did try and call her manager, Steve from the corporate office, only to be told that they could give us 200 dollars back cash, but the rest would have to be a check. I asked if they had explained this policy to my husband when he purchased the item, or to any customers that pay cash or debit, which the manager said they probably had not done. I asked why with all the other postings they have around the store about their return policies, this was not on any of the signage. She didn't know. I also called customer service to express my frustration about them not refunding my money and she explained that she would expedite my refund, which meant we would get it back in 7 days not 21. She also let me know that although they do not tell anyone or post anything about this to their customers, it is on the bottom of the receipts. Which as you might have guessed is super helpful AFTER you have purchased the item, because then you are in the same boat I am and you won't get your money back for 21 days, because in order to get a receipt, you would have already had to make the purchase! I did let Lori at customer service know that I thought it was poor customer service to not refund my money, but great business because they aren't charged from the credit card companies, to process cash/debit card purchases, but Ben Bridge also makes interest on the money they received from us silly cash payers, because they get to hold our money for 21 days.

Renate Schluter-Putz

Jun 8, 2017

Had very good service during the Pandora sale. Thank you!

INDUSTRY BLOGS

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour, you'll...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Luxury Beachfront Homes Costa Rica for Sale

Costa Rica’s luxury real estate market has grown significantly, driven by international demand for exclusive, lifestyle-oriented properties.

Kindred Consulting C.R.

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey