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Ben Bridge Jeweler

Ben Bridge Jeweler

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3.5 Google Review
808 W Main Ave #103, Spokane, Washington, 99201, United States
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Refresh Reviews 3.5


Jan 7, 2018
Carrie helped us and she was absolutely amazing and very helpful. My husband bought me a new Pandora charm and she showed us around all the pretties. Carrie even cleaned my bracelet and wedding ring. We had a good time shopping there, because of her excellent customer service.

Jul 18, 2017
So disappointed. I thought these guys would be able to help. They refuse to gift wrap a locket that I had gotten for my daughter I offered to pay for the materials and everything but they refused. Where's the old fashioned Hospitality we used to have?!? Such a disappointing experience......

Mar 1, 2017
I had gone in to Ben Bridge to return a ring that had broken and was prepared for the staff to tell me they were going to be unable to help me, as I had already thrown away my receipt for the ring. They were very helpful, took the ring, and ordered a new one that was even a better fitting size. I was in and out within 10 minutes. Very happy with my visit.

May 31, 2013
I went into the Ben Bridge store at the Spokane River Park Mall to have a necklace repaired. All of the customer service reps were busy with other customers. Although I was in the store for over 5 minutes not a single employee acknowledged my existence. I didn't expect the reps to stop working with the customers they were with, but to at least acknowledge I was in the store. As I left I remarked to one of the reps, who had her back to me but had seen me enter, that it would have been basic customer service for one of them to at least acknowledged I was there. The rep neither turned around while I talked to her nor responded to my complaint. Terrible, terrible customer service.

Jul 31, 2013
On the phone: The ring should be around $300 In the store: The ring will be $530

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Opening Hours

Mon:10 am - 8 pm
Tue:10 am - 8 pm
Wed:10 am - 8 pm
Thu:10 am - 8 pm
Fri:10 am - 8 pm
Sat:10 am - 8 pm