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Kay Jewelers

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2.8 Google Review

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1067 Charleston Town Center, Charleston, West Virginia, 25389, United States

(304) 342-8101 stores.kay.com/wv/charleston/1067-charleston-town-center.html?cid=YEXT

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Refresh Reviews 2.8

Wendy Williams

Dec 18, 2017

Normally the staff is very helpful. Now that they and Leroys are all part of the same company I usually have them clean all my rings and check them. This past weekend however I went looking for a new ring for Christmas. the gentleman I usually work with was busy (as it is the Christmas season) so I let the first guy that walked up help me. I made the mistake of starting with the expensive Leo Diamonds, so when I told him I wasn't looking to spend quite that much he handed me a catalog instead of showing what else he had in the store. Kay's loss. WE ended up buying from Littman's in Huntington instead. He may have thought I wasn't worth his time and energy but he missed out.

Amberley Brown

Aug 23, 2017

This Kay's has the worst personel highly rude and dishonest ! I bought a 500$ ring and within first two weeks it broke and luckily I bought the warranty they replaced it 1st time. The second time it turned black and the want me to pay 200$ more to replace it ??? Who does this crooked business? Dishonest I will not recommend them EVER!!! Go to McCormicks in kanawha city. They are privately owned and I've Never had a problem in 14 yrs honest people.

Steve Lyons

Nov 12, 2015

Professional sales staff and very personable to deal with. Would recommend Rob. He has always provided me with great service.

Ann Miller

May 26, 2017

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