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Walsh Jewelers

Walsh Jewelers

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4.3 Google Review
N91W17194 Appleton Ave #15, Menomonee Falls, Wisconsin, 53051, United States
(262) 251-7774 www.walshjewelers.com
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Google Reviews

Refresh Reviews 4.3


May 30, 2017
Very helpful thoughout the entire diamond engagement ring buying experience. First class service from a local jeweler. It is great to be treated like family! Thank you!

Jan 11, 2017
I had a Antique Wedding ring made in the 1950's in England. The ring was one of a kind , and was a size 6. I took to Walsh and turned into a size 10. And ring is Beautiful and my wife loves it. I highly recommend this jewelers.

Apr 12, 2017
Great environment! Very friendly and helpful - took the time to answer all my questions. Definitely plan on recommending this store to my friends and family.

May 26, 2017
Reputable Jewelers that would give you. Great service. I've would go here first.

Oct 27, 2015
STAY AWAY! I went here because I wanted to support a local jeweler vs the big chains. I was given my Mother's ring when she passed away and then I gave it to my wife. After losing one of the seven diamonds we took it to Walsh. They stated that this was a poor setting as there were only two prongs per diamond and we would have issues going forward if we left it like this. After some discussion, I decided to have a custom ring made with the diamonds that were originally in my Mother's ring. They suggested having it made with 4 prongs per diamond in the new setting and assured us that we would not have any issues with losing diamonds and just to have them checked every 6 months or so. $2,700 later we got the ring back. It looked beautiful! Well, sad to say 4 months after my wife wore it a diamond fell out. I took it back and they stated that can happen to any type of setting. They had a Goldsmith look at it and they wanted $280 to replace the diamond and $575 to "re-tip" 14 prongs. Are you kidding me, 14 of the prongs were already going bad after 4 months? I asked what they could do since the ring was only 4 months old and they said "Well, we can fix it for the $855.00". I was furious! I told them to give me the ring back. I immediately took the ring to Kesslers jewelers. They had a Goldsmith look at the ring and said that only 5 prongs needed to be re-tipped. They re-tipped the prongs and replaced the diamond for $450. It makes me wonder how much of an "upcharge" Walsh added to the original setting when it was made. Absolutely no customer service here! I WILL NEVER GO BACK!

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 7 pm
Fri:10 am - 6 pm
Sat:10 am - 3 pm