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William Nordstrom Jewelers

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4.7 Google Review

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N79 W14749 Appleton Ave, Menomonee Falls, Wisconsin, 53051, United States

(262) 250-9676 www.williamnordstromjewelers.com

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Refresh Reviews 4.7

Deb Gierach

Dec 28, 2017

We just wanted to take a moment to say thank you so much for replacing the diamond in the ring that we bought from you almost two years ago. We realize you likely hear this often however we were devastated when we noticed the stone missing, as this ring was purchased to celebrate our 25th wedding anniversary! When we contacted you and you said just send it in we will take care of it, we felt a sense of relief like no other. You made this so easy and we canâ€™t thank you enough. Your service has been outstanding and we always recommend you if anyone asks us our opinion for a jeweler in Menomonee Falls. Again, thank you so much and keep up the good work. We will see you again.

elizabeth nerbun

Dec 23, 2017

William is a wonderful guy! I bought a pair of beautiful peridot earrings this summer for my mother in law at his store, and just recently a watch for my husband for Xmas. My husband unfortunately told me he wasn't interested in wearing a watch, and I went to the store to return it. William treated me with such kindness and grace, and didn't make me feel uncomfortable one bit. I will return to his store, again and again to purchase from him. He has a very nice kept store and takes care of the most important part, people. Thank you William for being such a great local business owner. I'm a customer for life!

Sean Wise

Apr 16, 2018

Awesome time working with Bill. Made the whole process so easy and great. Couldnâ€™t have hoped for a better experience!

Hayley H.

Jul 16, 2017

I cannot recommend this jeweler. After calling and asking if he could replace a watch battery and him confirming he could, I brought the watch in for what I thought would be a quick battery change. After 10 minutes of waiting, he returns to tell me he needed to keep my watch because a piece snapped off inside over the battery area while he attempted to remove old battery. While explaining this visually, William had placed the watch crystal face down on his counter (without any protection underneath). Without jumping to conclusions, I said fine, how long? He said until Wednesday (2 days from then because his repair guy was closed Tuesday). I didn't receive a call until Thursday (not a big deal but considering the unexpected circumstance, I reasonably expected repair service to be as prompt as he initially stated as it's my father's watch who wears it daily). When I returned for pick-up, he didn't say much. He took my watch out of an envelope and proceeded with a bill of service for replacing the battery. $10.00. No explanation regarding the repair whatsoever, no apology. He was grumpy handing me the watch back (likely because he wanted to charge me for the repair service). Today, a month later, the watch's date no longer changes properly. Too careless which is odd considering his years of service. My father has had this watch for many years without any issue and a few battery replacements by other jewelers. So, for this and the other reasons stated, I do not recommend him for any services he offers.

Richard Luckert

Mar 14, 2018

He's been my Jeweler for 25years. The best.

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Opening Hours

Mon:10 am - 5 pm

Tue:10 am - 5 pm

Wed:10 am - 5 pm

Thu:10 am - 7 pm

Fri:10 am - 7 pm

Sat:10 am - 4 pm