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Chalet Of Jewelry

Chalet Of Jewelry

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3.0 Google Review
1208 FM 51 S #Suite D, Decatur, Texas, 76234, United States
(940) 627-7090 chaletofjewelry.com
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Jan 19, 2018
I am so glad to have a jewelry store in our town whom we can trust and feel comfortable every time you walk through the doors. The staff is so friendly and welcoming. The merchandise is beautiful and displayed as such. I recommend to everyone to stop by and meet the new owners and experience the personalized attention you will receive. If they don't have what you are needing they are going to do all they can to meet your needs.

Dec 26, 2017
Very unfriendly staff. I went in to have a temporary sizer on my wedding ring, which is too big, while I waited to get it sized and to have links taken out of a wooden watch. The woman seemed so put out and said she wouldn't touch the watch because, as she put it, "they always shatter! But she would see if the lady in the back was willing. She was and then she put the ring sizer on, which wasn't put on correctly and a sharp piece of metal stuck out and scratched me. She also informed me that my wedding ring would lose its diamond because the prongs were worn off. It's from 1920. It never had "prongs" to hold the diamond and I'd just had it appraised in Fort Worth and they said it was perfectly sound. They seem angry that anyone comes for repair work and not just to buy. If that is the case then they should advertise as a store, only.

Mar 3, 2018
These new owners are a huge disappointment. They owe me a lot of time and money that I already know I will never get back. Be careful dealing with these people is all I’m saying, looks are deceiving.

Sep 13, 2017
The new owners are so helpful and friendly!! Would definitely recommend.

Mar 24, 2016
I went to Chalet of Jewelry because I had always heard good things about them. Trusting that they would take great care of my wedding set I turned to them. My wedding rings were needing sized, soldered, and prongs checked. When the not so friendly lady came back out with my rings she informed me that my prongs needed replaced. This of course was a major charge and mostly for the stores benefit. Keeping in mind my rings were at most 3-4 years old I decided to get a second opinion. The prongs were in great shape and the diamond secure. So I did get my rings done for $490 less than the quoted price by Chalet. Chalet of Jewelers should truly learn to look out for their customers as opposed to their own greed. If no stars could have been given I would have done so.

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Opening Hours

Tue:9:30 am - 5:30 pm
Wed:9:30 am - 5:30 pm
Thu:9:30 am - 5:30 pm
Fri:9:30 am - 5:30 pm
Sat:9:30 am - 5:30 pm