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Charm Diamond Centres

Charm Diamond Centres

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4.0 Google Review
100 Anderson Rd SE, Calgary, Alberta, T2J 3V1, Canada
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Jan 15, 2018
I went in to get a replacement screw on back that I lost for a diamond earring set that was purchased at this location in November. The girl helping was the one who had actually sold it to my partner and she was very friendly. She couldn't find what I needed and they were getting busy so she asked if she could call me once the other woman there could help find the right one. I went back even though no phone call and as soon as she saw me she ran the earrings out back to find a replacement. Took about 3 minutes. Total was going to be $25 each which was pricey but I was happy to have found a replacement. This woman turned me after telling me the price and said " See? This is why you buy the extended warranty. This would have been covered." Had she not been so snooty about it I wouldn't have minded so much. I wasn't even the person who had bought the earrings so not sure what she accomplished by letting me know that. And not the first pair of earrings I've owned and never had a problem with losing the back before these earrings.

Dec 7, 2017
Beatra was quick to help us find a perfect ring for me. I received a bonus from work and wanted to buy myself a nice ring. We first stopped at People's because I had a $50 off coupon, we waited in the store for 10 minutes and no one even said hi. So we took our business to Charmed and I don't even care I couldn't use my coupon. Thank you for everything we will definitely come back.

Aug 2, 2017
Get good service here. Will recommend.

Jan 20, 2012
This place does not honor their promises. Once you purchase your item your on your own. Be bought a gold mens ring here and they told us we had 90 days for the free re-size. We brought the ring back in 30 days and they wanted to charge us for the re-size. The lady was very snotty and had no empathy or customer relations skills at all. Even though we had purchased thousands of dollars in jewelry there before, they would rather make the $35.00 of the re-size and lose a great customer. Bad business !

Nov 7, 2017

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Opening Hours

Mon:9:30 am - 9 pm
Tue:9:30 am - 9 pm
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm
Sat:9:30 am - 9 pm Open Today