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Carat Jewellers

Carat Jewellers

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3.6 Google Review
2331 66 St NW #318, Edmonton, Alberta, T6K 4B4, Canada
(780) 450-2324 caratjewellers.ca
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Google Reviews

Refresh Reviews 3.6


Mar 14, 2018
Terrible service dealing with the manager. They messed up the bezel on my watch when I went to get the bracelet cleaned up. Honest mistake by the person who did the work, but the manager offered no refund or to have the bezel repaired. Instead told me I should go to Canadian Tire to purchase the materials to repair the watch myself. After fighting with the man for about half an hour he reluctantly conceded. Got the watch back and it was a piss poor effort of a repair. thought I'd get service done at Carat since I had bought the watch at a different carat location. Big mistake. DRIVE THE EXTRA DISTANCE AND GO TO A DIFFERENT CARAT JEWELERS.

Dec 13, 2017
My spouse purchased a surprise anniversary gift from the jewelry store. I was pleased with the after sales service. I wished to have the mount changed from white gold to yellow gold. This was done within a two day period. I was also provided with an appraisal for.my insurance without having to ask.

Oct 16, 2017
Had such an amazing experience with Jack and Rupal at Carat Jewellers. My husband bought my engagement ring from Carat years ago and my toddler recently flushed it down the toilet (yikes). Jack and Rupal worked with myself and my insurance company to get the ring replaced. They did it quickly and had great customer service. I received my ring today and it’s exactly what my husband had purchased years ago (they had to order it in as they no longer carried that design). I tried it on and made a comment that it looked so shiny next to my tarnished wedding band. We were poor when we got married and my wedding band was cheap, so it definitely started to show some wear. Jack went and found a wedding band that matched my ring and threw it in for FREE! A $900 band, completely free! I can’t express how much it means to me that they care so much about their customers and the quality of jewlery that they carry. I am so impressed, we will never go to another place again!

Mar 9, 2017
Great Service! The girls are so nice. I brought a few rings to have them sized and it turned out my mothers family ring needed the stones tightened. The ruby was almost falling right out! They worked out a great price for all the work. And I had it back in just a few days. I will be coming back again.

Aug 16, 2017
The staff are absolutely amazing and vert friendly and always willing to help. Great prices and great customer service.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 5 pm Today