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Ann Louise Jewellers West Edmonton Mall

Ann Louise Jewellers West Edmonton Mall

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3.8 Google Review
8882 170 St NW #1902, Edmonton, Alberta, T5T 3J7, Canada
(587) 462-4024 annlouise.ca
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Google Reviews

Refresh Reviews 3.8


Apr 18, 2019
I bought a beautiful Rose Gold ring with a row of diamonds that runs diagonally across here. I couldn't be more pleased with my purchase. My experience at the store was very welcoming and courteous. I believe my sales person's name was Raffat. She was the best!

Aug 22, 2018
We used to deal with Ben Moss at this location... but they closed... Wife went looking for a birthday present for me and had picked out a chain for me since my last one broke. They said it was coming in from another store and They would call us when it came in.... No call.. Nothing!!!! This trial run for this store ... I was seriously not impressed.. Ended up going to Prestige Jewellers and was highly satisfied... so much so that I have done business with them two more times already...with wedding rings and a ringer want to be built. Dallas is the manager to see at Prestige as he is so amazing. Sammy... also a top manager is so friendly and attentive too. Go to Prestige to not be disappointed. These guys know the business well and persevere in customer service and attention.

Mar 11, 2019
Excellent customer service 👍🏻!! I really appreciate the service I got from Fatima . Thank you

Nov 8, 2018
I wasn't overly impressed with this place. First initial visit went well, we went in to pick out some wedding bands and the lady was very helpful. We picked out our rings and mine needed to be ordered from another store because they didn't have the right colour I wanted. They gave me a card with a number on it and told me they would call be my Friday. It was a Sunday before... Well Friday came and gone I let another five days pass or so and still nothing so I gave them a call and no one seemed to know what was going on with my rings. My name or reference number didn't pull anything up long story short they figured out my rings were there but misplaced in the store somewhere. Once they found them they gave me a call back and said they found mine but not my fiancé's. I told them we'll the ring he wanted was in the store so maybe we were supposed to find it when we came to pick up mine.... We finally get the rings and they need to be sized so they tell us they call us next Friday when they are finished. Basically I waited again for a call that never came. Tbh I went here for the prices not for the service. If you can afford to spend a bit more and looking for better service go elsewhere. I mean they werent utterly terrible but no one seems to know what's going on in this store

Jun 24, 2018
Very nice sales associates who truly appreciate their customers. Decently priced items compare to other stores in the mall. Best part, they have an on site goldsmith who was able to repair my necklace on the spot!

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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