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Gaston Jewelers

Gaston Jewelers

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3.8 Google Review
3602 W Bell Rd ## 2, Glendale, Arizona, 85308, United States
(602) 978-2933 www.gastonjewelers.net
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Google Reviews

Refresh Reviews 3.8


Apr 18, 2018
I always go to this place for battery replacement with no problem at all. Just recently my watches needed battery replacement so I came back to GASTON. The two old ladies this time refused and said they don’t do those kind of watches and told me to go to another battery place. Really!. These we’re the same watches I came here for replacement before and now they wouldn’t do it. Thanks to Carol (the owner) who came out from her office and accommodated me and did it anyway. But with these two old ladies negative attitude, I will never come back to this place again. Horrible customer service!.

Jan 20, 2018
Took old watch to have clasp fixed, they said they would call me when part came in. Waited one week with no response. I called them and they told me it was like finding a needle in a haystack. Didn't even have courtesy to notify me. Told me to try to find someone with like watch or get a new watch.

Nov 22, 2016
Absolutely happy! I've been having trouble trying to get my ring fixed by the original jeweler and Gaston Jewelers helped me out! They fixed my ring by the end of the day! I can't even tell which side was replaced. Everyone I encountered in the store was very kind. Thanks again! I will be back!!!

Dec 4, 2016
I went shortly before close to get a battery replacement and they were able to accommodate even though they didn't have to! I was very pleased with the service and I will be returning.

Jul 30, 2013
I just went there to see about getting my prongs tightened on my ring. They were super friendly. Told me 3 days (which is much better than the week or two at the chain stores). When I asked how much the nice lady went to check and told me $20 and they would do it while I waited! That is way more affordable and you can't beat that turnaround! I will continue to give them my business and avoid the large jewelry chains in the future. Thank you so much for the great service!

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Opening Hours

Tue:10 am - 5:30 pm
Wed:10 am - 5:30 pm
Thu:10 am - 5:30 pm
Fri:10 am - 5:30 pm Today
Sat:10 am - 4 pm