TimeWise/Blumenthal Jewelers

I can remember going to Time Wise Jewelers when I was very young. I had a nice CASIO Surfer's Watch and the plastic band was coming apart. I walked into Time Wise and an older man asked me, if I needed any help. I told him that my watch band looked like it was ready to break and he said, "Young man, why don't you let me take a look at that?" There was a younger man in his shop and I assumed that he was the older man's son. Anyhow, even back in those days, a Casio watch was "a sportsman's watch" ; a good one had many special features and if one spent about $175 for his Casio, he had just about the best that money could buy. I certainly didn't want mine to come apart when I was surfing or into any other "performance sport," so I asked him if he could help me. He said, "Son, let me take a look at that watch of yours." Then he told me, "You know what? I've got a small box that's full of watch bands however, although they look like Casio Watch bands, there are a few manufacturers out there who make watches that look similar to your Casio but, they aren't exactly the same. Their bands are all about the same size and one of theirs will probably fit your Casio ; it just won't be an authentic Casio band and if I find one, I'll put it on your watch and it's yours for nothing." I couldn't believe how lucky I was ; I didn't really care about the watch band, as most of them all looked the same and besides, he was doing me a favour.( I really didn't want to have to go and search all over town for the right band ; plus maybe get soaked by another jeweler for, either an imitation or the real thing. I just wanted a band for my watch!) That same shop was there for years and I went there once more to exchange watch bands. Yet one day the older gentleman was in the back of their store - or so I was told. I vaguely remember a man and someone else. My watch was repaired once more time and I returned a couple more times,just to say, "Hi." And so, my story ended. Years went by, and then one day - while shopping at Costco - I bought one of the newest "state of the art Casio watches." ( It ran on light and told the time using "atomic power."). The cost? Guess?I've had this watch for about ten years - misplaced it after a fire nearly burned down my house; I found it about three months ago inside of of a small box. It had stopped however, after I removed it, but it soon readjusted itself and began to work perfectly. The band was coming apart again. I need to quit telling my story now or the next thing that I know, I'll be writing a book about it. As for Time/Wise? I will never go back there again! What rude people. Whoever took the place over, told me that they had been in business for about 30 years and I remember going there sometime during the mid to late 70's! That was well over 40 some years ago! The woman who helped me, went back into her office and then came out with another associate and told me to use the internet to get a hold of Casino, as they weren't able to get the band that I needed. Why didn't she offer to do this for me? That's why I went to a jeweler! Actually, I had this strange feeling that they didn't want to help me - maybe they thought that my watch was stolen - as they were quite persistent about the internet and the "serial numbers on the back." They knew that it wasn't a cheap watch and that I wasn't in the original store, plus it was their third relocation...Sorry. I had you all going there for a while, huh? If they had wanted to, they could have of done it all for me however, it probably would have cost me a small fortune? I'll never know, nor do I care. I would never recommend that jewelry shop to anyone, as I could feel "the negative vibes" eminating from all three of the associates and in "my world of customer service, sometimes it's three strikes, and YOU'RE OUT!" It was best that I leave, as they were already helping another customer change a watch battery. THE END.

I will give zero stars if I could. Bad customer service and a rude manager. I ordered a watch band and paid on Thursday(two weeks ago) but they couldn't find the time to order it only the next Thusday. They promise that I'll get it in about a week or two but when I called after 10 days the rude manager told me to wait in patience and that he's not making money on the band, he gave me the feeling that he's doing me a favor. I called today and he told me again until he will call me or to come to the store to get my money back (I'll do that of course) Don't let him full you, bad customer service!!!

I just love this jewelry store. I am so very happy that there is a respectful, competent, jeweler in my neighborhood. I have been going here for quite some time, and each time, everyone is very professional and courteous. I have had jewelry repaired, I have bought jewelry here. Each time I have never been disappointed. Thank you Timewise for keeping such high standards and remaining in our neighborhood......

Small shop, nice folks, very good prices. I came in to replace the spring bar on my watch band and it only costed me 5 dollars.

My now husband bought me an engagement ring from this place. Beautiful ring. Within a couple weeks the diamond on the inside was lost and even though I had to drive from L.a. and back to drop it off then come back about a week later to replace it, they did, free of charge. About 6 months later the diamond on the outside was lost as well and well now we live in Hawaii and no way to drive there to replace it as if they would anyway lol. Beautiful ring but buyer beware. I wouldn't recommend it.