Worst experience of my life!!! I bought my wife a wedding ring. Apparently it was cheaply made, it was $3000, I would expect something a little better than what we received. Constantly had to take it in and have them fix it, 3 week turn around time each time. My wife would wear it a couple weeks. It needed fixing 5 times in the first 8 months. My wife had only worn the ring maybe 2 months of that time. I fought with them and fought with them about how long it took to get replaced, and how their jewelers wouldn't do quality work, sometimes when we got the ring back after being "fixed" it would be aligned crooked and noticeably off-center so we wouldn't even accept it and would have them send it right back. After fighting with them for about a year, I asked for a complete and total return of the rings. I wanted my money back after they offered me gift card after gift card and I said no. I want my money back. They did the right thing and gave us a full refund. If you have had a similar experience and want a full refund, prepare to do weekly long phone calls with them to get what you want. They were probably glad I was gone because I never let up. This was my experience with this one ring, others may have a totally different experience. Just be aware of long turn around times for getting your ring back if anything is wrong.
Personally I absolutely hate all jewelry stores because I feel like they are so fake and put on fake smiles and "Thats SOO beautiful" to anything you choose. They dress nice and put on fake smiles just so you will buy from them. Drives me nuts. This place was no different. But what can you do when the love of your life needs a ring on her finger!
Good luck!
