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Helzberg Diamonds

Helzberg Diamonds

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4.0 Google Review
10300 Southside Blvd #Space 120, Jacksonville, Florida, 32256, United States
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Dec 16, 2017
My husband and I are in the market for basic wedding bands, and having good experiences in the past with Helzberg, we stopped by. I was easy and quickly found a gold band I liked but my husband took a bit longer to find something he liked. The woman helping us was very nice and patient and we eventually found one for him. Upon check out, we were told the ring he wanted they no longer carried. No big deal, we looked again to find a second option and settled for something a little more plain. Upon check out, we were told the issue was that they no longer work with the supplier of BOTH of the rings. Not willing to settle a third time, we walked out. Had they kept their display up to date, all of this could have been avoided. Instead, we both had to experience initial excitement followed by frustration and disappointment. What a waste of time.

Sep 17, 2017
While in St Louis after evacuating hurricane Irma..visited St Louis galaria mall..decided to get wedding set cleaned and the young lady on duty was a perfect charm and delight very knowledgeable..she informed me that I had 3 of Mr large diamonds really loose 1 in 1 band 2 in the other.. And that I had lost a small diamond in the large ring as well..I never noticed that diamond missing..she said don't wear them..she bagged them...so I stopped at another Jewelers a day before heading back home..to have the issue resolved but the expert had left for the day...the lady there told me the exact thing as I had been previously informed..would not cost me $55...no problem..I come home to Florida...I got a quite 11 diamonds loose...$75 a piece to repair...I think Florida should take a hint...they been soaking in too much Sea salt...until they have become stupid with price flying back to Illinois to have done..flight thru allegiant roundtrip only cost me$132...total....and I shopped with please...thanks St Louis galaria for keeping it 100!!!!!!!!

Oct 20, 2016
My Fiance got the life time warranty on my ring and I've done my check-ups here. The staff is super nice and knowledgeable. I had to get the spacer fixed and they were very efficient and helpful.

Sep 16, 2017
False Advertisement. They'll tell you anything for a sale. Not enough information was presented & we are now stuck in a dilemma. Will never shop there again.

Feb 16, 2014
Purchased my fiancee's engagement ring here. Very knowledgeable staff, extremely helpful and honest. My (now) wife still tells me how much she loves it after almost 2 years of having it.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Open Today
Fri:10 am - 9 pm
Sat:10 am - 9 pm