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Kay Jewelers

Kay Jewelers

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3.0 Google Review
Fort Wayne, Indiana, 46805, United States
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Apr 20, 2018
If I could rate lower than 1 star I would. We were forced into paying for my engagement ring set. They maxed my Kay credit card without my knowledge. We agreed that I was NOT purchasing the ring today and I was not charged. Above all they did not have the wedding band included. I will never go to Kay's ever again. I am heart broken and nearly in tears. It will be awhile before I ever go to a jewelry store.

Mar 31, 2018
Spent over 6k here for my wife’s ring.after we got married we sent her ring in to get soldered together. We got an email saying it was ready and available to pick up in Fort Wayne. Drove over and hour to find out it wasn’t there, they said it had to be sent back because it was done right. They never even bother to call us to let us know. Then they didn’t even apologize for it. All they said is “ya, someone should of called.” “Someone should have called” doesn’t pay for my gas or the waste of afternoon on a Saturday.

Jul 8, 2017
This just happened... He surprised me with my dream ring from my dream designer.... And the occasion? "Because he loves me and I am worth it"...... This truly is a fairytale come true. I am still in shock........ Mind blown.... Feel like his 👑!😂😱😱😍😘 a huge thank you to Brandon G. And Hailey @Kayjewlers... Went above and beyond helping us find the perfect fit for us... We got the royal treatment. So beyond blessed....

Jan 23, 2017
I have made multiple purchases from this Kay Jeweler's. Everything from a simple bracelet, to ear rings, to watches, to me and my wife's wedding rings. All of my purchases have been with Rich. He's a great guy who is very helpful and always makes sure I get a good deal. If you ever need jewelry I would highly recommend talking with him. Great guy and a pleasure to do business with. Highly recommend! Thanks for all the help!

Mar 21, 2017
They weren't honest up front because I only went into look at rings, but then I bought a ring that day. Went online and could have gotten the same discount promotion that was currently going on, but it wasn't visible anywhere in the store. Therefore, I wasted almost 2 hrs letting them teach me about rings and negotiate a price that was currently a sale price. The next day I went in to return it and go buy it at different Kay's location (because the Kay's warranty is great deal) and the Glenbrook mall one decided that they could do an extra 10% to keep me. I had called the others prior to almost take it back and they both thought that this situation seemed a little unethical and said they'd be glad to help me out. At the end I am very happy with my purchase, but it was a hassle.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm Open Today
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm