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Jared The Galleria of Jewelry

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4.0 Google Review

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13957 S Virginia St, Reno, Nevada, 89511, United States

(775) 850-2020 stores.jared.com/nv/reno/13957-s--virginia-st-.html?cid=YEXT

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Jillian Bohach

Feb 11, 2019

The customer service was absolutely wonderful. Ahmed was fantastic. He took his time to explain to us the differences between the rings and the promotions they had on going on. Will absolutely be coming back to this location.

Alisha Roberts

Mar 17, 2019

Been going to Jared's for over 12+ years to have my wedding rings and diamond thumb ring inspected, I never see the same associate twice, it took 10 years for them to get my info right for inspections and yesterday was the topper.... I hand the associate my 3 rings, she takes my wedding and thumb ring back, cleaned with no visual inspection and left my anniversary band on the laptop, handed me my two rings back and said "All Set". I asked about the one on her laptop and she said oh, here ya go. I told her that she hadn't inspected that one. "OH" went back and cleaned it, again no inspection and told me to I would receive me email confirmation regarding the service in 24 hours. The only reason I go there is to keep my warranty valid and if I could give zero stars I would

Tyler Shaw

Jan 17, 2019

Excellent customer service! I always love coming in for the inspections on my jewelry and just talking to the wonderful people and finding cool new stuff. Keep being awesome!

Angelique Graham

Feb 15, 2019

Amazing. Beautiful jewelry. Great staff! LeVian show March 25th.2019

Desarae Mascarena

Nov 27, 2018

We went with this place initially because of the amazing customer service and quality of diamonds, recently the service has gone down hill! This store feels cheap and very unprofessional! The last two times we've been in, they have treated us so poorly, keep in mind my fiance is spending a lot of money on my engagement ring here! The "general manager" did nothing but argue with us today unnecessarily! She was talking down to us, she was very condescending, rude, and so unprofessional! My fiance was explaining to the general manager, very calmly, information he was told last time we were there and she had the nerve to tell him to "take a step back"... I'm in shock at how we were treated and talked to especially because we are paying customers, but that shouldn't matter, that is not how u treat anyone when that is ur job! We literally had to tell her that she is ruining this experience for us! It's our engagement and this should be a very special time and now we dread going to the store because she literally ruined our day! It used to be pleasant going to jared's and the last general manager who took care of us was so nice, she was a big reason we chose Jared's! If this new general manager was our first impression 6 months ago when we were picking out a ring, we would've walked right out the door and Jared's would have lost our business all together! I hope they get someone professional who is nice to customers and this becomes a pleasant experience again, but as long as she is there, that won't happen! The last two times we've been in, we have left very upset! Very disappointed in Jared's!

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