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CMI Jewelry Showroom

CMI Jewelry Showroom

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4.8 Google Review
4630 Paragon Park Rd, Raleigh, North Carolina, 27616, United States
(919) 872-3346 cmijewelry.com
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Google Reviews

Refresh Reviews 4.8


Jan 30, 2018
THE standard of jewelry retail excellence in the Triangle! I deal with Kim, but any of the staff will gladly serve you well with their expertise. One comment in response to a negative review about poor service near closing. The reviewer probably doesn't work in retail, but I do. Understand that in this profession we've chosen, the hours are long and hard, and customers, at times, can be exceedingly difficult, to say the least. When closing time approaches, we're ready to go home to our families! Business hours are easily accessed; be considerate enough to allow sufficient time to conclude your business well before the time the business closes. Don't expect world class service when you inconsiderately arrive shortly before a business' closing time! This should be an obvious point to anyone with any sense at all.

Sep 27, 2017
Top Notch Service! Found CMI while searching online for a 'non-mall' jewelry store. SO glad I did! Went in to have a ring resized. Was greeted by Keith immediately and served with utmost care and expertise! I will be taking my other jewelry here for service even though it's covered under the 'mall store' warranty. It's not worth the hassle of poor customer service there. In over 10 years, my experience here was above and beyond any other I've had elsewhere; so I will pay them to service my jewelry from now on. Price and selection is superb! They even threw in a complimentary service for my bridal set. My repairs were estimated to take 2-3 days, but they were ready the next day!

Aug 31, 2017
We have been customers at CMI for almost 20 years. Every occasion begins at CMI!!! From simple earrings to over the top diamonds, CMI has it all. Keith is the best and always recommends the perfect piece of jewelry. Can't say enough about the staff and service you receive from CMI Jewelry Showroom. Give them a try, you won't be disappointed.

Aug 16, 2017
CMI is a great place to do any kind of jewelry purchases with many choices or designs and maintenance care of jewelry you may have. Keith Rivenbark has been working with me and all of my jewelry situations in the midst of our lifetime events for years! CMI has a JEWEL in him by having him as part of their team. He gives incredible service and accommodates a persons need like nobody I've ever met before when it comes to jewelry! He takes the time to feel your heart, understand your situation and where you're coming from. His honesty and integrity is over the top! He has a way of making you feel like royalty! With that in mind he works to evaluate the emotional part of the jewelry, it's sentimental value to you and how it stimulates the energy of the person/people involved. I can trust him in any situation and have brought family members and friends from out of town to CMI only when he is available to appraise their situation as well. Keith Rivenbark is definitely the go to guy when it comes to CMI Jewelry Store.

Jul 6, 2017
CMI is fantastic! When my husband was picking out my engagement ring 7 years ago he specially had it made with hearts in the setting!! Then just a few weeks ago he purchased me a second wedding band. I wanted all three rings to be sauttered together, but I still wanted to see the hearts in the setting of my engagement ring. To do this, the stone in my engagement ring had to be raised and a lot of other work had to be done to achieve the look I wanted. CMI did it! When I went to pick up my rings, I was blown away by how perfect they were. They listened to me and did exactly what I wanted! Thank you CMI!!

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Opening Hours

Mon:9 am - 6 pm Today
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm
Sat:9 am - 5 pm