My Jeweler

IMO. In my situation, the work they did can not be undone. I am heartbroken. While price is low - quality is as well. Going elsewhere. Sadly, I can not recommend.

Love this family run business. They always have a "gem" hiding somewhere. Reminds me of an old hardware store, where if you look hard enough you will find anything. Can't find it? They will make it for you. Pick a mold and a stone, or provide the placer gold, the stone and an idea... They can do it ALL. Most of my girlfriend's jewellery I gave her came from here. Not because I'm obligated but because I shop around for EVERYTHING of value. 6 years ago I took a 15$ piece of jewellery to Joe. This was more sentimental than anything. She picked it up at a gift shop during our first beach trip. Just a basic stainless steel charm necklace of a crab with a large lab created fake pink stone for a body. For our first anniversary I took the pendant to Joe and had him coat it in gold and I got her a nice good chain to go with it. Joe told me straight up before he even accepted the job the gold would wear off over time. It's been 6 years and it's still shining bright. She loves it and gets more compliments from that than any expensive piece she has. Fast, reliable, honest all the benefits you usually get from a family run business.

Cool shop. At first it doesn't look like they have a large selection but then you learn that they make a bunch of their own rings from a huge selection of molds and can make molds of just about any ring design you want. The consignment prices are very fair and resizing was done quickly. Happy with the entire experience.

My wife took my wedding band in to have two smaller diamonds added on either side of the center stone . Should have been an east task. Work started on 11/25. My wife picked up ring on 12/2. She noticed a problem with the alignment of the stones but didn't say anything. When I got it I noticed it right away without my glasses on. The work was very poorly done as the alignment wasn't even close. She took the ring back to be repaired and was told the work would be completed on 12/9. On 12/9 my wife called and was told the ring would be ready 12/15 but no later then 12/16. Now I understand with the holidays things can get busy. 12/16 turned into 12/17. On 12/18 I went back in and again was told the ring would be done tomorrow. That's when I stated that I would be picking up my ring tomorrow. An hour later my wife received a call that the ring was done. When I went back in I asked the jeweler, why as a professional, when you knew that the work that you performed was not your best work was it sent out as done? The jeweler stated, he waited for a reaction to see if my wife noticed that the stones were horribly misaligned and when she said nothing we figured she doesn't notice just let it go. My wife went there on her mothers recommendation that this was a jeweler that had a very good reputation. I understand that mistakes happen and you don't get it right 100% of the time, but as a PROFESSIONAL who cares about their Reputation and has a long time standing in the community should have told my wife, look we are not happy with the way your ring turned out, give us some more time and we will make it right. It's obvious that their Quality of work means nothing to them. If you have a piece that is very special and want the work done right there are better Jewelers who care about their reputations and will not return your jewelry until it is done to their standers of expertise.

Too jewelry there for repais and the lost my big lapas pendant. When i called to speak yo them i mever got a returned call. They stated i never droped it off. I asked for copies of my receipts and it is listed on the recipt. Go else where. The repairs they made on my other items were not done the best either. Poor service and poor job on the repairs.