Diamonds Direct Virginia Beach

Spending some of your hard earned money is difficult, especially for a guy who isn’t impressed by shiny little stones. Jodi Bartram made this enjoyable and most importantly stress free. Absolutely no pressure and just pure excellent customer service. This is the first time I have left a deal where I have spent a lot of money and felt I did better. Great experience which made walking out with a beautiful ring just a damn good happy day. Now WRT quality...Diamonds Direct is unmatched and has some spectacular jewels. I was treated fairly and given a great deal by Ken and Jodi. Gentlemen do yourself a favor and stop in to experience a different shopping experience where the salesperson LISTENS and pays attention to detail instead of trying to push something you don’t want on to you. Thanks DD.

The team at Diamonds Direct was nothing short of fantastic during the process of getting my fiance’s engagement ring and our wedding rings. Their prices are extremely competitive, even rivaling those of the Military Exchanges, and their customer service is second to none. Terry, Olga (our primary consultant), and Jody were patient, considerate, helpful, and seemed genuinely happy to guide us through the process. I am not a fast decision maker and the staff at Diamonds Direct was extremely gracious and understanding in this fact when I was buying my fiance’s engagement ring. I had done a pretty good deal of research on my own beforehand and was very pleased to see that it lined up with everything the staff was telling me- at no time did I ever feel that they were trying to take advantage of me, “up-sell,” or otherwise push something that I didn’t want. After a few trips to the store, I settled on a beautiful cushion-cut loose diamond and opted for an upgraded platinum setting that the team helped me customize to exactly what my fiance wanted. I maxed out my budget, but the consultants never pushed me to go over it, and I am confident (especially after seeing the appraisal vs the price I paid) that it was worth every penny. For the wedding ring shopping (much easier since now my fiance could join me) both the experience and the value we enjoyed were equally fantastic. My now wife had come up with a unique wedding ring idea from a few pictures she had seen, and the team knew that something wasn’t quite right after she had looked at all the in-store options. After showing them the pictures and explaining what she wanted, they unhesitatingly said they could come up with a custom option that met her specifications- we were blown away! I don’t think any other jewelry store would have worked with us like that. For my ring, they walked me through the different options. I was set to go with a platinum band, but Olga had me take a look at the palladium models too and I ended up liking the look and feel of those much better… again, they put the customer ahead of the sticker price. Bottom line… if you are in the market for an engagement ring, wedding ring, or jewelry of any kind, go to Diamonds Direct, ask for Olga, negotiate a great deal with Terry, and find your jewelry store for life - we certainly have.

Derek was amazing! His knowledge, patience and overall help was outstanding. I couldn't have asked for better support throughout the entire process. He made sure our custom rings came out EXACTLY as we envisioned them. Diamonds Direct is my forever jewelry store!

Very late review, but never forgotte . As for my first diamond ring purchase for my wife, I was very very skeptical at first but never had I witnessed great customer service! Moe and Wendy tailored to my request for the wedding ring style for my wife, she loves the ring! I never witnessed such perfection in an object that you can get a bang for your buck. With the flawless customer support, I introduced my wife to Moe and Wendy while we picked wedding bands and we felt at home in Diamonds direct. We will definitely come back for our periodic ring cleaning and as well for future purchases! Thank you so much Moe and Wendy! We hope to see you two again! :)

Bought my fiancé’s engagement ring here and also came back for wedding bands, what a fantastic experience! Ask for Kim, she was such an enormous help throughout the entire process. From the first time I went to look at engagement rings in September to just a week ago picking up wedding bands, Kim always made this first time jewelry buyer feel very comfortable. Her extensive knowledge of diamonds and rings is second to none, and whether or not you have an idea of what you want for your special someone, she will help you find “the ring.” I came into the store knowing I wanted a solitaire style ring with a rose gold band, but was unsure if I wanted the band to be plain or have diamonds around it. Kim must have shown me at least 10 different bands and whether I liked them or not she would grab something else based on my preferences. All in all I was able to find the ring and diamond I wanted to get my now-fiancé on my first trip to the store, mostly thanks to Kim!