Don’t bother taking any jewelry here to be sized. They have ruined my wedding rings. The first time I took my rings in to be sized they came back fine. The last time they ruined them. My wedding band is lopsided, not round, and so thin I’m scared it’s going to break. I cannot understand why the band came back so thin on the bottom when I was having the ring reduced in size! I have gorgeous rings and now they are awful. I told the person giving my my rings they are lopsided and not round and she said “that’s how they are supposed to be” no, they aren’t. rings are round not uneven and an unidentifiable shape. Moreover, while I was speaking with the associate a manager ( I presume), a woman with blond hair, went to the jewelers who were sizing rings and started yelling about how sick and tired she was of customers thinking they can get whatever they want and asking for things. I was absolutely amazed that 1. She would say that in front of a customer, I’m standing right there, and 2. People are paying a large amount of money for this jewelry, they have the right to ask and make sure the items are what they want. Some of the employees here are nice and very helpful, but I don’t recommend taking your rings here to be sized and apparently this female manager doesn’t want to help customers.
