VERY BAD experience w/ HATTON PAINTING!!! Best to find another more honest Painting Company. Many shortcuts taken with large whole house painting job, as trim paint is now flaking off all over house. Owner is very hostile and has short fuse if you point out any issues that occur during job where employees are doing lousy work. Also hired painter didn't even have experience with painting walls inside we were told later, as they put tiger stripes all over multiple walls after stating that downstairs walls were completed. This is a BIG OOPS!!! Yikes, when we asked why walls looked like tiger stripes were everywhere when walls were completed, the onsite foreman stated wrong rollers were used and repainted, only to have painter make same mistake on other room walls the following day. Then when we mentioned trim had drip marks all over door trim in multiple areas, the Owner got very upset and stating we need to leave and let them fix countless major paint issues when job was completed several months later. Then the Owner treated us like CRAP going forward with whole job, as he has a very short fuse and doesn't care if his employees make big mistakes that clearly should be corrected right away. Why would you let your staff make weeks worth of mistakes, as making corrections from the start so future issues don't happen would be a big saving of time, as this job took several months to complete. Owner also stated that house paint was sanded prior to paint, and saw first hand that was untrue. Owners employees onsite stated that all trim was in fact "NOT" sanded before being painted, which contradicts what we saw firsthand as Owner still states it was.
We took video for proof, showing how trim paint just flakes off without without hardly being touched. Very concerning as "We Paid In-Full for job", and received "Poor Quality Work", and then on top of it we were treated very badly throughout job. Even after job was paid in full, we are still being treated very badly trying to get these major paint issues addressed. Yikes!!!
We would NEVER HIRE -&- NOT Recommend HATTON Painting, as this job with this company created too much high stress and drama, and now countless paint fixes in the future... We have countless texts where he needed to fix problem paint issues, but states he can't afford to have his employees fix issues, but then changes his mind. Having to deal with this has been alarming. IF a company makes a mistake, they need to fix issues regardless.
Also, we had a signed contract with payment terms agreed to, and even had owner get very upset when he tried changing payment terms and asked to be almost paid in full before job was even finished. Very alarming and unethical dealings with this business owner. All of our other trades throughout this project were great, except for this painting company who has been a BIG Nightmare for us to deal with.
Very Concerning, as we paid for the job in full and on time (paid over $11,500.00), and thought we had hired a reputable company, but found we made a major "BIG Mistake" hiring this company as it was a BIG Nightmare, and we still have major ongoing issues that we are currently dealing with after job was paid-in-full for.