Forest City Painters Inc.

My husband and I were very happy with the work done by Forest City Painting. The estimate took place in a timely fashion; the crew arrived and organized/executed the job independently, and the rooms look beautiful. The crew cleaned up every night so we came home to a spotless house which we really appreciated. The only downside was a last minute cancellation in the crew’s arrival one day…but that was a minor inconvenience. This was a 5 star experience for us.

Might want to get your guys driving speed limit and signalling. 80kmhr on Hamilton not cool... truck 1702

My husband and I hired Forest City Painters to paint the main living area and 2 bedrooms in our 1920’s home. Normally we would tackle the job ourselves, but with me being 7 months pregnant with twins this wasn’t possible. Dave was quick to meet with me and quote the job. We were then referred to Norm who coordinated the scheduling. We appreciated that they were able to accommodate our somewhat rushed timeline. Michelle was excellent to work with. Her design advice was helpful in assisting us with selecting a colour for our main living area. Admittedly, the paint on the walls does look good. Despite how well things started off, we were left disappointed with the overall experience. The workers did not arrive when scheduled (one day they arrived 45 mins early, and the next, an hour late) making it hard to plan our days. Although we were assured that the workers would use drop cloths and/or take off their wet, muddy footwear this was not the case. Our hardwood floors and new area carpet were walked on by the workers with little regard for our space. We paid extra money to have white trim painted in the bedrooms. Several spots were missed after the first day and there was paint dripping from the window trim. When brought to the attention of the workers, they assured us it would be fixed. Yet, after the workers indicated they were finished with the job and left, we noticed additional drip marks, incomplete paint coverage, and paint on the doors. We escalated our concerns to Norm who had the production manager, Moe, visit our home to inspect the work. Moe agreed that additional care and attention needed to be given to the trim work and he instructed his worker to make the necessary repairs. Moe then offered to clean up the paint drips on the floor and on the doors. I was completely shocked to discover that Moe used one of my expensive face cloths to do this cleaning! The site was not adequately cleaned at the end of each work day, mostly due to the mud that was tracked into our home. At the end of it all, our floors were still not cleaned, pieces of painter’s tape were left balled up on the floor, and there were paint drips on our hardwood. Again, we provided Forest City with an opportunity to make this right, however, they explained to me that they do not wash floors. They did indicate that their workers should not be wearing outside footwear in our home, but nothing was done to rectify this. At the end of it all, my husband and I spent two hours washing floors and scraping paint drips off the floor where drop cloths were not used. We made Forest City aware of this added hassle and were offered $100 off our final invoice. We were told this was more than fair for the inconveniences we endured. Overall, we are very disappointed with the lack of respect that was displayed for our home and our possessions, especially from a professional company that touts integrity and service.

We had an excellent experience dealing with Forest City Painters when we had our downtown office repainted recently. I was connected with the estimator, Dave, very quickly after requesting a quote online. We had a short time frame, and Dave was able to accommodate us easily. I was then connected with Norm, who worked with me to schedule the logistics of the paint and painters. He is very kind, patient and knowledgeable. Michelle and Jacob were our painters and they did an excellent job! They were very respectful, friendly, quick and skilled and our walls look amazing! A big thanks goes to them and I will be asking for them specifically if we have any more work to be done. Thanks for the great experience. – Page, Operations and Marketing Specialist

I had my full home painted before I moved in. They only had 3 days to fill any holes and to paint. They completed on time and did a great job.