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Fix Auto Soldotna

Fix Auto Soldotna

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4.4 Google Review
43965 Sterling Hwy, Soldotna, Alaska, 99669, United States
(907) 335-3368 fixautousa.com/soldotna
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Google Reviews

Refresh Reviews 4.4


Apr 21, 2018
If I could give zero stars I would! This place is a joke tried to blame the fact one of them chipped the paint off the hood of our car as a corrosion. Yet it wasn’t there when we dropped car off also when asked for him to zoom in and show us pictures he stated it’s pixelated and can’t do that which I found as a lie! I know my car that wasn’t there and we have pictures before taking to ship to prove it. When he said take it to another professional after my wife said she would he went to saying he will fix and expects us to cover a rental car for what they did. He also called usaa out insurance company to try to cover his end before we called and said that it was a manufactured defect to them but telling us otherwise. I don’t recommend this place unless you want to have another issue to fix with your car. Which reminded me that our check engine light came on when we got it back. Stay clear and find a professional place. Sean also got angry and upset with my wife because she wasn’t buying the lies.

Feb 8, 2018
This Shop has the worst management in town, Sean Dixon is a notorious liar he will tell you one thing is happening to your car when really his team just broke something on your car and hes buying more time to get the new part. Or better yet he ordered the wrong part and is blaming the body guys to make himself look good. Fix Auto is also non compliant with OSHA, and EPA regulations and guidelines, funny as they have in their front office giant posters on how they claim to be environmentally friendly. Even their radio ad touts the environment. News flash, that's all lies, they are actually putting toxic chemicals into the air and the ground on a daily basis, improper ventilation, improper storage of hazmat, waste oil leaking onto the ground, antifreeze washed down the drain and into the city sewer. The list goes on

Jun 2, 2017
Excellent customer service!! Couldn't believe how hard the management strove to make and keep me informed about the work being done on my car and when it would be complete. The car came back to me immaculate, they went so far as to wash my floor mats.... I will continue to recommend fix auto to anyone whom asks.

Mar 17, 2017
They were extremely friendly, knowledgeable, and efficient!! Great customer service!! They kept us informed every step of the way throughout our vehicle's repair process. FIX made it the least stressful collision repair process. I confidently recommend their establishment. You won't be disappointed!!

Nov 30, 2016
Good work and great customer service.

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm Today

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