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Kelly-Moore Paints

Kelly-Moore Paints

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3.9 Google Review
4156 Telegraph Ave, Oakland, California, 94609, United States
(510) 652-4970 www.kellymoore.com
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Google Reviews

Refresh Reviews 3.9


Nov 13, 2017
I was really grateful for the teams help to find the perfect color. I wanted to quickly choose, but they encouraged me to really think about it, and do a small test. I was so glad I did. I am really excited about the new color. Their help and discussion really helped me make the right decision. This team is awesome!

Mar 1, 2018
We went in to but a gallon of black paint & left with a gallon of black paint ...easy peasy

Aug 7, 2017
I was left on hold today for 20 minutes and when I called back the answer I got was "we are very busy today." We are all busy and this is understandable but leaving customers on the phone for extended periods of time is not good customer service. Following this up with a poor excuse and no apology is just not acceptable. Shop at Sherwin Williams. The prices are better and the services is more attentive.

Apr 24, 2014
Very good services.

Jun 25, 2009
If I could give zero stars, I would. I have never received worse customer service in my life. Honestly. I have no idea how this place is still in business. I manage a residential building, and, unfortunately, we use Kelly Moore paints on the entire interior. I say unfortunately not because it's a bad product, but because that means that every six months or so I have to go deal with these curt, incompetent buffoons. It took me 5 visits and 3 rounds of filling out the same paperwork to get an account set up - INCORRECTLY! Now they have the wrong phone number in their computer, and I, the person who set up the account, am somehow not listed as an authorized buyer. That means that every time I try to buy materials, they insist on calling a non-existent phone number to reach someone other than myself. Not surprisingly, there is never anyone on staff with the authorization to change records in the computer system... how convenient. When I am [I think justifiably] upset each time this happens, I am greeted with bad attitudes, feigned inability to correct the situation, and general indifference - by everyone from the sales associates [Juanita Barker] up to the store's manager [David White]. If I hadn't put in so much work to get this account set up, I'd certainly take my business elsewhere. Maybe I will anyways. It's just not worth the insult.

INDUSTRY BLOGS

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The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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The Earliest Instances of Whiskey in World History

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

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Opening Hours

Mon:6:30 am - 6 pm Open Today
Tue:6:30 am - 6 pm
Wed:6:30 am - 6 pm
Thu:6:30 am - 6 pm
Fri:6:30 am - 6 pm
Sat:7 am - 4 pm

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