That Painting Spot

Let me start by saying that my purpose of this review is to be constructive. By observing interactions with other customers, the studio manager is a nice lady with a pleasant personality. That said, she is not an effective communicator. I contacted her in December 2017 with a series of specific questions about glass fusion. I asked questions about pricing, policy, how the open studio works, etc. I was lead to believe that if I took a class that included a 6x6 piece, I could come back in the future to do a larger piece during open studio. Believing that I did my due diligence, asking the right questions and satisfied with the answers, I purchased $220 in gift certificates. I returned in August to do a larger piece. The event started with ambiguity about the pricing. There was a sheet with published pricing that had the cost of items during open studio. After my wife, adult daughter and I selected our items, the studio manager came back with the pricing crossed out on the sheet and new pricing that was more than double the previous price. When I questioned that, she started talking in circles with responses that contradicted previous statements and in general, seemed illogical. She said the prices are lower if you build the piece as part of a class, of which the piece and the class are included in the price. If you build the piece during open studio, the price is higher. I asked her if she was sure she didn’t have her facts reversed. I told her that didn’t make sense. At that point, I had nonrefundable gift certificates so I felt trapped. As I started building my piece, I could sense that she was getting disturbed with me. When I confronted her, she said if I need glass cut, she needs to be the one cutting it. I have several issues with that statement. First, she was preoccupied with other events and customers to cater to our needs. Second, what is the premise behind open studio if I can't build my own piece from start to finish? Third, I was led to believe by the same manager that by taking the instructional class in December, I would have autonomy the next time I came in. I informed her that none of this was clearly communicated. The web site says one thing. Asking her specific questions elicited contradictory responses. Information in the studio conveyed something different. At nearly $200 in costs, my family and I made the most of the experience but we all felt very restricted with what we were allowed to do and what glass materials we were allowed to use.

We come here all the time. They have such nice employees

So I went to the Pets Pets and Pets camp. It sucked. I went for two days, the first day we did a piece and a mug, the second day we did a piggy bank and A fish. So when we picked the pieces up the piggy bank and the fish we fine, but the piece and mug were not. The piece was cracked, they just said it was apperently too wet, so there goes an hour of work. The mug was SUPPOSED to be white but was a cream color. I highly reccomend NOT going there or doing the camps. Overall I will not be going there again.

So fun! Great staff. So talented.

The place was great! All most everything was included in the price of the pottery. So it was a bit more expensive then I was used to at older places I've been but not having to pay a sitting fee or a timed fee was great. They had a great selection and they had a quick turnaround on the firing. The best part was the kids toys area. I took my 9 year old with some of her friends and had my 2 y/o too. She played while I focused on my 9y/o. They also have other crafts like glass and canvas that we didn't partake in. Can't wait to go back.