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Maaco Collision Repair & Auto Painting

Maaco Collision Repair & Auto Painting

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3.0 Google Review
10669 Northend Ave, Ferndale, Michigan, 48220, United States
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Apr 9, 2018
I did not like this place and their price were way too high would never recommend anyone there customer service was horrible and not a friendly place at all did not make you feel welcome at all

Nov 30, 2017
I took my car in on Monday, November 27, 2017 and was told By Brett and Kurt (owner) that it would be ready Wednesday and I didn't even hear from them on Wednesday. When I called Wednesday, Brett told me, "oh it should be ready in a few hours, I can't rush the detail shop..." no call back at all. I called on Thursday morning at 8:13am and Gordon stated that he would check on the progress of my car and call me back.... Well I called and asked to speak with the owner Kurt at 2:21pm and he act as if he was so surprised that I had this experience and no one had not called me back and that he would find out this and that and give me a call back...nope all lies! He had Brett call me at 4:40pm and tell me that my car would be back before they closed at 5 and let me inform you all that I worked 35 minutes away. They have very bad customer services skills in this place and they have no problem with inconveniencing their customers at all (recommend Enterprise rental for car replacement and it was smoke filled and I've had to take 4 breathing treatments driving that car). I would never recommend this location to anyone for the following reasons: - Liars - Incompetent - Lack of communication - Poor Customer Service

Apr 3, 2018
Trash. Great place to lose money and get gauged violently by people who are extremely content skinning you alive. Zero stars.

Apr 5, 2018
Horrible. The part that I had replaced began to come off 2 months later. I took the care back and the guy insisted that I damaged it. Which I did not, it's clear that there's no way I could have done this. Don't waste your time or money here. Bite the bullet and go to the dealership.

Oct 18, 2017
I paid $445 to get driver side painted on a 2012 Ford Taurus mid grade package.but the car came out great I wish it would of had alittle less waves in the clear coat still had a good shine to it tho but that's what wet sanding and buffing Is for right. every other quote I got was $800 for the same job they did such a good job I've since took 2 more vehicles to them.i do most of the work myself changing doors,fenders,hoods......... to keep cost down u can haggle them down a few bucks that's y they will always get my business

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm Today
Sat:10 am - 12 pm

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