I went in to get a match for Frazzee paint (bought out by Sherwin Williams and discontinued). I had an old can of satin and wanted a new can of matte. When I went back he was re-doing the order as the color didn't turn out right. His second attempt looked better and seemed okay comparing to the old can. He had used a visual color match with my paint to get the required ingredients rather than using the actual paint name and number to get the match. When I used the paint at home it didn't match. Now I have to start again. I know it can be matched as I had some renovation work done recently and the builder matched the color using the brand name and color name only (Cielo Blanco). I'm guessing the old paint had some rust in it from the can. I'm not blaming Sherwin Williams, rather I blame myself for not insisting the match be made by name and number.
Update: I subsequently went to Lowes. They matched the color by name and within 5 minutes I had what I wanted at less than half the price of Sherwin Williams. When I tried it out, the color blended with the original perfectly.
