Therapy A Paint & Sip Boutique

I enjoyed the idea of this activity but it went downhill quickly from there. After a rushed 2 hours the teacher set us loose to finish the painting on our own because our "time was up" There was a cute boutique to browse through but it was extremely overpriced. I did find a nice simple top that wasn't too expensive after a 25% discount since we booked a private class. The owner was at the counter and totally ignored the fact that I was standing there ready to check out for several awkward moments while she talked with staff about their upcoming schedule and holiday plans. She got halfway through with my purchase and then decided she wanted to go home so she pawned me off to someone else to finish up. And that's not the worst of it.... After a day I went back to return the top because it didn't fit right and the girl at the counter told me that the owner wasn't there and she doesn't teach the girls how to make exchanges or returns. The girl told me that the owner would be back around 1pm and asked if I could come back then. I resentfully agreed because I had some other errands to run but told her it wouldn't be until after 2pm that I would be able to come back and asked if the owner would still be there. She assured me that she would and even told me she would tell the owner when I was coming so that she would know to stay. When I came back shortly after 2pm there was a different girl at the front desk and NO OWNER. The girl told me that she had to call the owner because she rarely worked there and doesn't know how to do a return (what a shock) When the girl spoke to the owner on the phone I was informed that they do not accept returns what so ever and that she could only give me store credit. I had already read the fine print on the receipt which said NOTHING about this and I wasn't informed of this at the time of purchase. The owner had the girl argue with me for a couple minutes telling her what to say over the phone before the girl handed the phone over to me. The owner told me she was sorry that the receipt had incorrect wording but that was her policy. I stood my ground and insisted that I get a refund since the "No Returns" policy wasn't posted anywhere or discussed at time of purchase. After several minutes of putting up with her rude tone of voice and even being laughed at over the phone she finally accepted and gave instructions to the girl at the counter how to return my money. I have never been to a store that was so unprofessionally handled as this. I will NEVER return to this establishment and will urge everyone I know to steer clear. I would give this place NO STARS if I was able! YOU ARE WARNED!