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Cookeville Collision Center

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4.1 Google Review

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1501 S Jefferson Ave, Cookeville, Tennessee, 38506, United States

(931) 528-7715 www.cookevillecollision.com

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Melissa McFail

Nov 25, 2017

Hitting a deer busted up the front and down the side of my Rogue. My insurance recommended I take it to a certain (other) shop. I took it there and after not hearing from them with my estimate for two days I called them. They said they'd have to call me right back. After two hours I stopped in to their office to save them the call (and see what was going on that they hadn't called). One of the owners of this family run shop was rude and insulting right to my face. Not to mention he had not even started my estimate. They knew that this was my only transportation and I was having to rent a car while mine was in shop. So I went just down the street to Cookeville Collison center. I entered this shop upset and not sure what to do. The folks here immediately made me feel at ease. They assured me that they could help and even went with me back to the other shop to retrieve my vehicle. Cookeville Collision did the estimate right then, and had talked to my insurance and called me back by the time I got home. I had my car back, in like new condition, within a week. I recommend them to anyone needing body work. They are professional, do great work quickly , and they're just good people.

Adrienne Ramirez

Mar 5, 2018

Washed out- Sevreral times of "working to fix" my bumper and many excuses later i came home to find my stinky car had a reason to smell after all. The shop did not properly seal the bumper and left my car out in the rain. I would NEVER recommended this place to anybody after all the trouble i have been through. Staff is rude and very unprofessional. Had to go through management at the dealership to finally get this issue resolved.

Tenille Williams

Jul 26, 2017

The staff is beyond gracious and helpful! 10/10 recommend their body work, always have used them and they always taken care of my car. I've had to have body work done to my car 4 times in the past year due to hit and runs, but I always use Cookeville Collision Center. This last time I was hit, the rear left bumper came unattached with no paint damage, I ran it over to Cookeville Collision and they had it fixed within a couple hours, no charge.

Bean 316

Aug 17, 2017

Unfortunately I was involved in an accident. We chose this location because of the good reviews and primarily because we own a nissan. Thinking we would get the job done right we were proven otherwise. After a very long process, several trips we are not very satisfied with the outcome. (I included a picture to show the large gap I'm stuck with.) Hopefully there wont be a next time and if there is we will gladly take our business elsewhere.

Jeremy Hawlik

Aug 10, 2012

This was one of our best car buying/trading experiences to date. My wife and I came in to check out trading our Murano towards something more fuel efficient. Michael showed us the Versa and then worked with us on the financing. After a bit of work the team at Cookeville Nissan was able to get us into a new vehicle at a payment that fit our tight budget. Michael and Vince provided us with a hassle/pressure free car buying experience.

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