Maaco Collision Repair & Auto Painting

Great paint job for a pretty good low rate. Had a special going on for $399 for basic service, but I needed a little body work, extra gloss coats, and some dents removed. I still kept it under $1,000 so was quite impressed when I got my Matrix back looking what I thought was perfection♡

I would like to advise you not to go to this place. Their customer service was terrible and their work is not acceptable. I brought my car in to get painted. They told me it would be ready in 3-7 days and did not get it untill 2 weeks later after being told it will be ready the next day numorus times. After going to pick up my car, i noticed handprints and fingerprints all over becuase they put the parts back on wet so i had them redo it. They do not remove your headlights nor tailights. They unhooked them and never put them back in. They took off all my decals and never put them back on. They painted areas that were supposed to be removed and put back on after paint is done, instead they painted right over them. They did not give back the hood grill. They left trash in my trunk and left scratches and dents on my car. They also did not paint the rear bumber. They left clear coat all scuft up and is already pealing. Please do not take your car here. Save yourself money. You can probaly do a better job using spary paint than these poeple at maaco.

Outstanding and courteous service!!! They were able to see me right away, with a minor part replacement. And squared me away with another item as well. Service was quick also. Didn’t have to wait for hours! Was way cheaper than the dealership! Check these guys out, and give them a chance.

You're better off going to Caliber Collision! During the initial phase of my interaction with MAACO, I thought to myself that I was going to write a glowing review on Yelp about how outstanding the customer service at Store # M2256 was. However, after the customer service that I have been rendered, I will not be writing a positive review nor recommending MAACO to any of my other co-workers. During the estimation process and when I dropped my car off at MAACO to receive a simple paint job (NO maintenance whatsoever), I was told by Rhiannan (or whatever her name is) that it will take seven (7) days for the service to be completed. I dropped off my car on June 13th, 2017 and my car was not finished until June 23rd, 2017. I was without transportation because I had to turn my rental car from Enterprise back in after the seventh day I dropped my car off. On top of being inconvenienced, Rhiannan called me yesterday on June 21st at 08:21am stating that on top of the initial balance that I was charged AND had already paid in FULL, that it would be an additional $280. She said that it's because it's a new car (2017 Honda Civic Sedan) and the molding is unfamiliar and the tape won't stick and many other things that I did not understand but what I did understand was that it will be an additional $280 to paint the doors of my car. Rhiannan said that she was going to call me at/around lunchtime to update me on the status of my car; no call was ever made. When I called yesterday in the afternoon, MAACO stated that my car was done being masked and was next to go into the baking room and that it should be done today or tomorrow. It is now tomorrow and when I called earlier today, I spoke to the manager to express my displeasure and she said that the car should be done by 4 or 5 and she volunteered to give me a call. No call was made AGAIN! She finally called me on Friday to tell me it's ready. When I arrived, I had to wait ANOTHER hour 1 1/2 hours for the team to put all my decals and accessories. Trash service from a trash company. Oh! Did I forget to mention that when I called MAACO to notify them of the trash service, they promised me that someone would call me the next day? NO ONE CALLED. MAACO, I am astonished that this is how you treat your customers. I cannot in good conscience, recommend MAACO to any of my battle buddies; I would have to let them know that after my experience, go anywhere else but steer clear of MAACO. Wish I could give it a big fat 0 stars! Go to Caliber Collision instead!

Brought my car in for a paint job, agreed to what the service advisor thought would be enough to have a great looking car again. Was told the car was going to be ready in 2 weeks by a wednesday so I returned the car I rented just to find out it took them an extra week to finish the car. Car was full of white wax by the fender windshield rear, they broke my SI badge and didn't even apologize or replace it, had paint in my side mirrors and exhaust. Plus it had fish eyes on the left side of the vehicle and near the windshield. Had to wait about 2 weeks to bring it back to them and they said they could fix everything on a Saturday just by having it all day. They call me 10 min before closing telling me the owner saw the car and wasn't satisfied with the work that they would do a 2500$ paint job for me and that I would be ready by Monday by the end of the day, the car ended up being ready on Thursday just to find out they DIDNT repaint the car. The buffed all of my clear coat on both sides of the car to the point where if the sunlight reflects on the car you can see swirls all around it. They will play with your time, your car and will not even do a decent job . I found myself without being able to go to work cause of how irresponsable they were waiting this long for the car to be WORSE than how I got it. A small paint job turned into a nightmare that HASNT been solved. Your car will leave the place in worse condition or missing/broken parts. Tried contacting the owner of the location and there hasn't been an answer in 4 weeks they only care about the money, awful place.