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Maaco Collision Repair & Auto Painting

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3.9 Google Review

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10200 N Lamar Blvd, Austin, Texas, 78753, United States

(512) 481-7280 www.maaco.com/locations/tx/austin-11806

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Refresh Reviews 3.9

Elizabeth Mast

Jan 22, 2018

There are tons of body shops in Austin, don't go here. From the beginning was given false information regarding when my vehicle would be finished.Middle of the week I called and the guy told me it was ready. Call the next day to pick up and find out he wasn't even talking about my car. My car hadn't been touched and the part was on back order! It was just a dent, so of course I never would have even dropped off my car if all the parts weren't in. But when I dropped off I was told they were. So unprofessional.

Tom Chessher

Sep 27, 2017

The absolute worst nightmare customer service and incompetent staff I have ever dealt with. After 6 months and 7 times of scheduling time off from work and family, they still can not fix a simple front end bumper damage, squeaking, alignment, electrical, horn, and creating more problems than they fix! Dealing with their preferred insurance company of the guy that hit me, I now give up. Im rating them and reporting to the Texas Insurance Dept as well. BOTH PARTIES ARE TERRIBLE (American Access Casualty Company) -- Now Im still dealing with the nightmare and the only way I can explain the 4 star rating, well it must be friends and family. Anyone that has gone to the N. Lamar location knows, these guys are high on paint fumes. Stay Away - zero stars.

David Warren

Oct 4, 2017

Fair pricing, great work, finished when promised....they will definitely have my business in the future

Manuel Serratos

Jul 12, 2016

There are several other auto-painting shops with much better rankings in the local yelp, which it's due to pretty bad luck. One reviewer didn't even get any work done here; she only got a high cost estimate, a long time ago. I just realized my yelp review was not visible {no idea why] and wanted to re-post it here. Well, Maaco is far cheaper than other better ranking body shop around and its service and quality is still great. One of these body shops nearby (Luu's) is not only expensive, they don't even repaint whole cars and all this wasn't enough they even refused to repaint my car because it's too old and not luxurious. That's none of their business, but on the other hand they referred me to Maaco. I went there a year ago. They repainted my whole with the highest quality and best looking painting, the metallic-looking one, replaced the rear bumper and all the outer beltstrips (the rubbers around the windows) , repaired a headlight for $1830! My minimum saving compared to other shops was $1700! They even did a few extra works, like polishing and oiling the driver door that was quite rusty, it was quite loud and stiff when opening and closing it, now it's silent and moves so smoothly! They took 8 business days to do the job, mostly due to trouble finding the beltstrips. That was reasonable, easily made up because they waited extra time when I went to pick my car up on one of the recent rainy Fridays, when people are crazy to run away from their jobs. They waited an extra 45 minutes!

Thomas Pockevich

Feb 5, 2016

I took my aftermarket fiberglass hood to this location. Bryan gave me a very reasonable price for a complete base coat clear coat in my factory color of mango tango pearl. There was a bit of a hiccup with the paint job and it had to be refinished. The body man did an awesome job and i was also given a bit of a discount because i had to wait longer than expected. I dropped my hood off and even without my jeep being there the body man matched the paint perfectly. Also, i was quoted almost twice the price from several different shops in the Austin area and maaco was the least expensive. I definitely got my money's worth and would definitely recommend this location for anyone looking for a great paint job at a great price.

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