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Sherwin-Williams Paint Store

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3.5 Google Review

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268 N State St, Orem, Utah, 84057, United States

(801) 225-8544 www.sherwin-williams.com/store-locator/paint-store/orem/ut/8045?utm_source=google&utm_medium=local_listing&utm_campaign=tag_local_listing

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Refresh Reviews 3.5

Micah Olson

Jun 12, 2018

About the worst customer service I have ever dealt with. We are getting about 20 gallons of paint from them, and a couple gallons of specialty paint for a home rehab. I asked if they could make up a quart size so that my wife could come in and get it without a wait. he said that too many people ask for that then never get it. I asked if I could pay in advance. He said No. I asked if they are unable to take cards over the phone, and he said that they ARE able to, but that they can't take payment in advance because of auditing they can't have products in the store that have been paid for (go figure... I would have thought that taking a card over the phone would ALWAYS mean someone was paying for something...) In the end the assistant manager, Derrick, just didn't want to make the paint I guess. If I were the owner of this store I would try to teach some customer service mentality to my employees.

nikole bruegman

May 22, 2018

So this is not a review for actual service. However, I had two men show up at my house driving a Sherwin-Williams van, which I was initially confused about since we weren’t getting anything painted. When I answered the door they explained that they found a wallet in Orem and wanted to return it to the owner. It ended up being a family member’s wallet that used to live in our house. I completely forgot to grab their names but just wanted to leave a review and say “Thank You” to those guys! That’s an extremely honest and considerate thing to do for someone. Good job Sherwin-Williams in hiring some great people!

Camille Farias

Mar 3, 2018

Are you freaking kidding me!?!?! I needed touch up paint for 3 spots on a wall. The guy spent 20 minutes pushing me for an upscale. I told him no because I had only a few spots that needs touch up. When I came back to pick up my paint they'd mixed the upsale priced paint and charged me almost $100 for 3 quarts. I didn't want that. I just wanted a sample size. I will never buy from Sherwin Williams again. Their employees don't listen and are frankly sexist. I'm not an idiot just because I'm a woman.

Nathan Allman

Mar 30, 2018

Love this store they are always very helpful and match colors like a boss. Mike is my favorite and always remembers me. Best paint is a plus also.

Chris Livingston

Apr 30, 2018

Went in to get a two part epoxy and the guy was super rude. As I was leaving I overheard him saying that “I wish people would call before they came in to not waste my customers time”. All other sherwin Williams are amazing. This one might be good but there is a guy that works there that is awful.

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