I'm writing in response to the previous posts about the birthday party held on Feb. 11, 2018. We were the hosting family of the party. We were thrilled when so many friends of our birthday girl wanted to attend the party. I figured we'd have one last "big" party since our daughter has created many special bonds through her daycare and these kids will all part ways to different schools next fall. I was willing to pay extra for a "double party" since a single party includes 8 kids and we had 16. Since that was the case, perhaps an additional Clay Corner employee should have been assigned to assist and control our excited group of kids. I was aware of the contract that I signed, indicating the need to limit extra people at the party. I even posted in writing on my Facebook event page AND on the paper invites I handed out - that parents were welcome to drop off their children or if they wanted to stay, they could do their own clay project in the front of the studio. So I believe I attempted to encourage/limit the extra bodies -- but still had my party guests SCREAMED AT & WAS CHARGED FOR EXTRA BODIES THERE - a "nuisance" fee as it was described on my receipt. I believe a deposit was forfeited as well. I dropped plenty of money there that day ($400+) and even with the negative experience, still left a $50 tip.
Due to the nature of the kids' ages, 3.5 to 5 yrs old, it is not really fair or easy to leave your child unattended - since kids/parents might be apprehensive, especially in an environment where there are breakables! Besides, these parents are my friends --- and thank god some of them stayed --- because they were pretty much the only ones helping the children select their paints, ensure different brushes were used for each color, trying to limit any running around of excited kiddos. Sure, our party host was pleasant and helped some, but was passive and did not to direct or control situations. I did my best, but was being pulled in many directions. I should have been notified, in person by the manager in charge that day, given a "verbal" warning - before she got up on a chair to reprimand every attendee there - I was completely blindsided by this and embarrassed -- no one gave me any verbal warning directly. The manager then told me, within ear shot of my guests, that I will be charged extra for the noise, people, etc. She was quite snooty about it. That was not necessary for my guests to hear. So be it if I have to pay an extra charge, none of anyone else's business.
After all of this shook down, I was robbed of the special moment of singing happy birthday to my daughter as she blew out her cake candles. Some people sat silent in their chairs and weren't in a festive spirit anymore. In fact, I rushed through the gift opening just to get everyone out of there, as we felt unwelcomed. This is not what I wanted my daughter's party to be remembered for. In the beginning of the party, some parents were excited to host future parties there. By the end of of the party and throughout additional parent conversations, people are now hesitant about hosting parties there. That is sad, because it is otherwise a fun place to be.
In addition, I brought extra food besides cake, but limited it to non-greasy finger foods (veggies/fruit) as the gal I booked the party with suggested. We brought our own tableware & stayed/cleaned up our entire area. When we left, there wasn't much yet to be done except move some chairs, put paints away, spray tables down - so no big mess was left.
I do apologize if our excited preschoolers made it less than enjoyable for other guests, I can certainly appreciate that. As it was suggested, it'd be nice to have a more semi-private party area, one that won't disturb other guests. But as a guest that paid and reserved for that time and space, I think the party hosts should be given priority -- and treated better than we were that day. I do believe the outcome of this party could have definitely been different had the staff handled things differently.