Maaco Collision Repair & Auto Painting

Was wary because of all the bad reviews but was pleasantly surprised to get a pretty quality paint job. I had ordered a bumper cover for my infiniti g35 and they did their two stage base coat and clear coat and the color came out very very close and the shine was nice and there was no damage to the bumper. I would definitely recommend these guys

Normally not one to leave a bad review unless it’s for a good reason. Today I dropped off my rental car and took Uber to Maaco to pick up my truck that’s been in their shop for 5 days to get repainted to find out that they closed 30 minutes early, after me calling up there telling them I was coming up there to pick it up. I guess it was beer 30? On top of that they are closed for the weekend so I’ll be using Uber once again to make it to work Monday morning. These guys better find a way to make up for screwing me over like this. I’m hoping the paint job is at least better than their customer service.

Wow, I can't believe what I witnessed today. An old friend of mine (86 years old) took his car into Maaco for a respray. His car is a 2001, the paint is old, so he and his wife decided to paint it, actually, he loves his car and refuses to get a new one, so his wife wanted to have it freshened up. The completed Maaco spray job was fair at best for a collision shop, but nowhere near as nice as factory or even an average run of the mill repair shop. I am from southern California (car capital of the world) and have restored many classic cars, So I know automotive repair, prep and paint. This particular Maaco location charged my friend for sanding, and ding repairs, and general prep, but upon inspection of the finished product, one corner of the rear bumper looks as if they neglected to repair some fissures (area big as a softball) in the previous finish before spraying. But upon even a closer look, it looks as if they actually did do the repair before paint, but the materials they used ultimately affected the top coat (burned through). The car had only this 1 major flaw after painting besides the poor masking job, makes you think? It looked as if they used a incompatible primer, didn't use a sealer in that area, then sprayed the top coat. Maybe it was re repaired just before paint and that's why the issue. Only they know the true story. Once the flaw was discovered and brought to their attention, they refused to take responsibility. In fact the guy who runs the front counter must be related to Mister Magoo, because he couldn't see it no matter how many times my friend pointed to the flaw. The owner was worse, wanting to charge extra to repair his shop's mistakes. I could tell from the street view upon arriving, this shop had issues (sloppy, dirty, unorganized), too little too late. The lesson here, is read the fine print first, ask questions first, look at a shops other paint jobs on other's cars before hiring them. If it was me, I would go elsewhere. Pay a little more at a good shop, you will be happier in the end. If it's cheap, there's a reason. It would appear from the poor quality and the even worse customer service, that the owner and his management, is not in business to serve the customer, but in business to serve their bank account(s), and no business will succeed on those principals. There used to be a shop named Earl Scheib, they did really poor quality, cheap paint jobs ($29.95 when I was a kid) for customers that didn't know any better. They are now gone. Or are they? 08/15/ 2017 Update. Maaco after much coaxing by my friend but mostly his wife, they are willing to fix their mistakes at their own cost. So to summarize, Maaco originally argued they would not fix their mistakes without additional cost to the car owner, but eventually did the right thing and fixed the flaws of the paint job at their expense. I still stand by my above review. Find a better shop or you probably will have regret.

Btw, I called this company to offer our services and it's one thing to say you are not interested but instead you give me a fake phone # for the decision maker, probably knowing it's wrong, and when I called back I was put on hold when the 2nd person, Charles, said the # sounded right and that the bill probably wasn't paid but said he would get a pen to take my info down only to hang up on me. And then I called back to say I just wanted to leave my info..I know that you are not interested right now but I talk to companies everyday that are not interested and businesses change every day as well. Instead of lying to me, denying that you gave me a phone # for a false DM or fake-verifying it, hanging up after saying you will get a pen and put me on a fake hold, you could have just said we are not interested and no thanks we don't need your info and that would have ended it. Instead, I am put under the false impression to call the DM and that you would take my info. Out of sheer laziness and discourtesy, I don't think our business would like to do business with yours regardless. It's unprofessional. I hope that you treat your customers on a much better level.

Great Job For The Price. I had previously taken my 2005 Tundra to the dealer and to several other paint shops and was given quotes from $3200 up to over $4800. I just couldn't see putting that much money into making my 12 year old truck pretty again, even though I love her dearly. Maaco offered to paint it and also to fix some little dings here and there all for under $950. Now, I'm old enough to know you get what you pay for, so I was wary, but the gentleman I spoke with, Paul Keehn, struck me as being very experienced and trustworthy. So I decided to take a chance and let them paint it. Well, they finished a day ahead of schedule, and I have to say I was VERY pleasantly surprised at the way it looked when it was done. Was it a 100% perfect job? No. But the few, minor glitches were so tiny and insignificant I would have been embarrassed to complain about them. I'm so happy with the way my baby looks now that I bought her some new hub caps and floor mats. Paul exceeded my expectations. I would highly recommend Berry Avenue Maaco to others.