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Frank's Plumbing & Heating Ltd

Frank's Plumbing & Heating Ltd

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4.3 Google Review
167 Evanston View NW, Calgary, Alberta, T3P 1H3, Canada
(403) 714-2155
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Google Reviews

Refresh Reviews 4.3


Oct 6, 2017
Extremely disappointed and dissatisfied with the level of customer experience. Had let Frank know that I needed the work done by a certain time and he said he could do it. I waited 45min past the appointed time for our appointment and he hadn’t arrived, not contacted me to let me know he would be late. At that point I canceled as he would not be able to complete the work in the window provided. Appears not to understand what basic customer service expectations are. I do not recommend this service provider as I don’t believe he understands that he is in the customer service industry. Had to find a different tradesman because he didn’t show up. UPDATE - Got a text message after review posted with Frank showing his displeasure at the negative review. Be careful with this guy is all I can say. Not very professional.

Oct 19, 2017
Called Frank for the first time and he was able to come that day. He was courteous, friendly and got the job done in a VERY timely manner, which was fantastic! I was able to send him a photo of the problem so he had a good idea of the job before he arrived. Frank, thank you SO MUCH, if ever I have another plumbing issue, I will definitely call you !!!!

Nov 25, 2017
I called Frank early Saturday morning, he was prompt at returning my call as well as getting the job done. Friendly and kind, knows what he’s doing and gets it done efficiently. Thanks Frank

Jul 20, 2017
Flagged down the white van with black stencil letters. Frank was at my house a few hours later and worked till 5:30 on a Friday night to make sure my repair was not only done but fixed any potential issues in the future. Saved me having to buy a new water tank as I suspect I'd have to if any other company came over. Parts charge? $5. Highly recommend! Thanks Frank, you kept me out of the dog house.

Sep 26, 2017
Frank went above and beyond I couldn't be happier, the price was the best I've seen and he found a lot of legitimate problems I couldn't see with my plumbing. I will always use his services in the future and will have absolutely no problem referring him to my friends and family.

INDUSTRY BLOGS

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Opening Hours

Mon:7 am - 7 pm
Tue:7 am - 7 pm
Wed:7 am - 7 pm
Thu:7 am - 7 pm
Fri:7 am - 7 pm Open Today
Sat:7 am - 7 pm

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