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The Gentlemen Plumbers of Red Deer

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120 Long Close, Red Deer, Alberta, T4R 0J4, Canada

(587) 797-1413 www.thegentlemenplumbersreddeer.com

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Reviews

Ken

Jun 9, 2023

Not overly impressed

PLEASE NOTE: This review is NOT about the person who did the work as they were awesome. It cost me $560 to have 3 gaskets replaced in a toilet tank. For Iess than 2 hours of work. Included in the price was a $90 charge to have a truck come out. Also included was a "house inspection" that I didn't want or need (my house is less than 10 years old). However, given that it was already included in the price, I let them do it. This should be an "optional" service, not a mandatory one. I will not repeat.

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Vim Violet

Apr 17, 2018

I don’t know who is being scammed into using this company. They quoted $2800 to have a garage heater installed (we supplied the heater). Another company in Red Deer did it for $500. They also charge you $75 for an estimate which no one else in town does. Disgusting practice, I’m sad for all the people who don’t even know and get so terribly ripped off. Unbelievable. Do your homework, shop elsewhere. UPDATE: in response to the owners comment. We had a permit pulled with the city, we spoke to our city inspector who highly recommended the company we chose upon his inspection. There was no cutting corners or using randoms to do unpermitted work. They also stood behind their work and have since done a ton of work for us personally and professionally. Don’t pretend that $2800 is reasonable for the same work because you pull a permit and check up. We called in to the Gentleman Plumbers office, as the man who did our quote told us we we were “recorded” agreeing to the $70 dispatch fee. No one there was able to give us proof as we no we did not, a lady told us she could let us talk to a manager about hearing our recording. Of course that never happened, no messages returned whatsoever.

Jim Allan

Mar 21, 2018

The "gentleman" part is certainly true — considerate and tidy. The ongoing relationship and regular inspections make a big difference. In emergencies, they have always responded promptly. We have had them taking care of your house for about 10 years and never considered asking anyone else.

Izak Van Der Merwo

Mar 13, 2018

We had excellent service from Gentlemen Plumbers and Steve was ver friendly and very helpful. He gave us the price ahead of time and we agreed to it. He then proceed in doing the work in a very efficient way. Work area was nicely cleaned up after work was completed and a final test was completed to ensure installation was done correctly. Thank you Steve Izak

David James Fowler

Mar 22, 2018

I had a water leak and a hot water tank issue. Both were addressed to my satisfaction. Thanks guys! I appreciated all the hard work / effort you put into the repairs.

Susan Sobey-Fawcett

Mar 13, 2018

Called Shayne out to our home for a leaking hot water tank. Once he determined that the tank had to be replaced he was able to replace it for us quickly. Great customer service!

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