I had this company out 13 and a half months ago to clear a kitchen sink line and they charged me $188. I had them back due to the line not draining again on November 21 and they said their standard rate went up to $290, in one year that kind of increase! I asked about a warranty on the previous work. Of course the warranty is one year and I was one and a half months beyond that, so rather than demonstrate good customer service, they merely took $45 off the $290, for an hour's work.
In short, in my mind they are suspect in their business practices and in their fee structure, way to expensive, and are not customer centric whatsoever. Beware of their prices.
FOLLOW-UP on Dec 7, 2017: As per "the owner's response" below, I did call them. The individual that answered the phone ran interference and after putting me on hold, came back and said "she wants to review her online remarks before she returns your call". Fine, and I also suggested she review the service calls performed so she has the "backstory". Well, surprise, surprise! Never got a call back, further suggesting to me this is not a company one wants to do business with.
