Ace Fireplace Showroom / Ace Plumbing & Heating - Plumbing - Kelowna, BC - VerView
Get to the top of the directory by claiming your business!
Ace Fireplace Showroom / Ace Plumbing & Heating

Ace Fireplace Showroom / Ace Plumbing & Heating

Claim Business
3.3 Google Review
Direction Bookmark
1782 Baron Rd, Kelowna, British Columbia, V1X 7G9, Canada
(250) 861-6696 www.acefireplaces.ca
Map
Read our review guideline

Write a Review

Loading…
Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.3
Mar 14, 2019
Ace works hard to have the best technicians in the industry! They are so committed to being the best they pay their technicians to attend after hours training courses so they stay updated and informed with the latest technology and products. All because they truly care about their customers! Any company who survives 43 years in business is the true testament they are doing it right! If you want the best products, competitive pricing and true satisfaction Ace Plumbing and Heating is your place!
Mar 1, 2019
Unbelievably bad customer service. I feel bad for the excellent technicians who are doing good and professional installations for Ace. Having built a custom home and spending over $30K on Hvac and plumbing requirements, everything went south when their project co-ordination team immediately became defensive when the initial faucets were in-correct for the Sink/Countertop combo. (Bad water flow location) We are talking about 8 bathroom faucets and two Kitchen faucets. Ace agreed to replace the bathroom faucets and offered me a few options. After picking one, we again were not quite happy to keep all 8, so we asked to have 4 returned and replaced those 4 others from another supplier. I was told by Ace to work directly with Aces supplier, who were great by the way, to arrange the return and credit. More time and energy on my part! I received a credit from the supplier direct to me for 1/3 of the price that I paid Ace (the other 2/3 is markup, labour?) .. When I asked Ace for the other portion of the total price I paid for the 4 faucets, they balked and shut down communication. So in the end, they are keeping the marked up portion of the my purchase without any explanation as to why they are justified to keep the 2/3 of the funds I paid them for the 4 faucets in question. If you Have to deal with Ace, DO NOT purchase anything from them that you think may have to be returned... for any reason. They will try everything in their power to NOT help you. Buy the faucets, etc. from a big box store where you can easily return product for any reason.. Ie: I don't like how it looks, how it works, etc.. If I could chose 0 stars I would, just because of the frustration they have caused me for something so small in relation to the amount of money I spent with them.
Oct 15, 2018
Great customer service, wide variety of fireplaces to chose from . Very helpful staff I recommend them
Nov 13, 2017
We hired Ace for an exploded outside hose bib. The technician was courteous and kept us informed. He explained to us that due to the location of the hose bib it would be a little more complex to re & re as he had to cut up into our ceiling of our basement to gain access. He worked continuously until the job was complete. I was extremely happy with how he was up front about all costs and that he kept us involved during each part of the repair. I would use Ace again for any plumbing or heating need.
Jun 22, 2017
Patrick Roth with ACE Plumbing truly cares about the client. This was immediately evident when my husband and I went to see him about renovating our bathrooms. Patrick takes the time to explain and answered all our questions and even some we didn't know we had. The project went really well and we are more than happy with the outcome. We can only recommend Ace Plumbing and Patrick and we want to say "Thanks" again for a job well done! Monika Grimmer

INDUSTRY BLOGS

Whiskey Production: 18th Century Methods vs Modern Techniques
Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while in...

Smithville Whiskey

When Templates Fall Short, IOPW.com Steps In
When Templates Fall Short, IOPW.com Steps In

#richmond hill #custom web develoment

Deciding on hiring someone to build out your website or choosing a template platform many others in your industry use and manage on their own is something many businesses struggle...

iOPW

Relocating to Costa Rica from USA or Canada
Relocating to Costa Rica from USA or Canada

Relocating to Costa Rica has evolved from a niche lifestyle choice into a mainstream strategy for North Americans seeking a better quality of life.

Kindred Consulting C.R.

Tax Advantages of Investing in Costa Rica Property
Tax Advantages of Investing in Costa Rica Property

When evaluating international real estate investments, taxation often becomes one of the most decisive factors influencing long-term returns. Costa Rica has built a strong reputation...

Kindred Consulting C.R.

Bourbon: The Quintessential American Whisky with a Unique Twist
Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives
Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Passive Income Properties in Costa Rica
Passive Income Properties in Costa Rica

Costa Rica has become one of the most attractive destinations in the world for generating passive income through real estate.

Kindred Consulting C.R.

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s
Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords
Map

Opening Hours

Mon:8 am - 4:30 pm
Tue:8 am - 4:30 pm
Wed:8 am - 4:30 pm
Thu:8 am - 4:30 pm Open Today
Fri:8 am - 4:30 pm