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H Jack's Plumbing & Heating Western New York

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8 Butler Ave, Jamestown, New York, 14701, United States

(716) 664-5809 www.hjacks.com/new-york

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lasean johnson

Sep 20, 2018

My experience was ridiculous. I called this company because my sewer was backing up in my basement. They sent out a technician, who advised me that he was to be 169.00 an hour even he was at my place for 5 minutes. He spent most of that time consulting with his supervisor. For that amount of money experts need to sent out. I gave him 182, with tax for him to run a snake in the whole that may have gone 5 feet. I'm disappointed and WIll NEVER USE THEM AGAIN. Wasted money. I am going use a solution I found online. It gave some results.

James Kelley

Oct 25, 2018

Very disappointed. I called Hjacks regarding the ignition system in our boiler system. They determined that the pin hole opening of the gas line in the system was corroded and clogged, too small a hole to clear out. (smaller than a paper clip). They went to get a new line in hopes that it would be compatible with our old system. It was not. They determined that we would either need to pay $1500 for a conversion, or $5500 to replace the whole system (replacing may be a good idea, but expensive. I thought that maybe I would try to clear the hole myself by using something smaller that the paper clip, or perhaps soaking it in coke or wd40...however, they had drilled a fitting to be bigger to accommodate it. So now I'm stuck without heat and no money. I wasn't going to complain online until I found that the post-marked check for $275 was cashed week early putting me very much over-draft. I was not pleased about paying $275 and having nothing to show for it other than being forced to upgrade the system as they had sabotaged me. Of course everyone I talked to 'after' the fact warned me not to use them. Go figure. I guess that's what happens when you are cold and desperate.

Jeff Lydston

Nov 4, 2017

I was new to the area and didn't know who to call. Saw the H Jack's Plumbing ad on television several times so I thought I would give them a try. They were quick to respond and actually showed me the problem with our heating system shortly after arrival. The technicians were thorough and friendly. Felt they treated me as a regular person and not just a customer number on a call sheet. Good service and good products. Highly recommend them.

JUdith THomas

Nov 16, 2017

My husband and I have dealt with your company for nearly two decades. Service, response time, and efficiency have always been superb. Professional and competent in all respects. Recommend highly.

Bill And Beth Dewyea

Apr 24, 2018

Called for sevice and fixed in no time..great price..honest people! A+A+A+

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