Get to the top of the directory by claiming your business!
Sam Bliven Jr Plumbing & Heating

Sam Bliven Jr Plumbing & Heating

Claim Business
3.2 Google Review
4 Spuchy Dr, Westerly, Rhode Island, 02891, United States
(401) 596-0891
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.2


Feb 7, 2018
Found them as first listing in the yellow pages. Called with a clogged drain, and tech showed up same day, about 5 hours later, was courteous, and fixed it quickly. All good. Told first-time customer charge was $115, due at time of service, hourly rate, 1 hour minimum. A little high, but agreed and you expect these days to get a 30 or 60 minimum for the first hour. Tech was 5 minutes from arrival to departure, simple clog to clear, and spent more time on the truck looking for the auger than he spent in the house. Paid, and was happy for the service received. Then a while later a get a bill for an additional $25 for the auger, $5 for "misc. truck supplies" (apparently that is a rag to wipe off the auger), and $5 fuel charge to drive the mile from Spuchy Drive to my house (10 times the allowable IRS standard rate for mileage). Would have thought the $115 was enough for a 5 minute job (that works out to $1,380/hr for that call). I called to get an explanation for the charges which I believed were in error and that I had paid in full and more than enough at the time of service. You don't expect to get surcharged by the basic tool or to drive 5 blocks. Office woman quickly got snippy, only saying repeatedly, "that's what we charge", and "those are our regular fees" (which no one tells you about when you call or at time of service). I rechecked every plumbing bill I've gotten in the past 30 years, and I have never been charged more than an hourly rate and for parts, even when if they came from 15 or 20 miles away. This complaint reads just like so many others about price gouging and poor customer service, seemingly everywhere on the internet these days. Avoid this company at all costs, shop around, don't take the first name you find in the phone book, and ask if someone charges extra to take a common tool out of their toolbox. I'd heard complaints about this company 25 years ago, and figured that was all in the past. I was wrong.

Nov 18, 2016
Good: Timely quote Work scheduled and performed within a fee weeks. Bad: Burner didn't work after replacing oil tank and oil line. We had to call and schedule a follow up appt the next day to correct the issue after a cold night. Main water line never turned on after replacing valve near water pump. I discovered this when I ran out of water in the middle of a shower. Also left a mess around valve replacement (eg solder all over floor, trash left on floor) Valve to dishwasher replaced but never turned on. Fortunarely my wife noticed the dw sounded funny and we corrected. Quoted roughly $400 to replace 3 small valves and extend furnace blow off valve to floor. This wasn't unreasonable however they only replaced 2 small valves yet invoiced me for 10% more than quoted. When I called to ask why I was told they charge time and materials. She told me she would have the owner call me but I never heard from them. Summary: Could have been a good experience if they checked their work cleaned up after themselves charged for the actual work performed were courteous to customers on the phone followed through on promises to call Instead, I walked away with a bad experience and therfore cannot recommend.

Jun 24, 2015
Tech got stuck at an earlier job and was unable to make our appointment. I called the office and the woman was very professional and apologetic. I was dissapointed (and hot) and worried about my toddler. She called me back about 30 minutes later and let me know that despite his long hot day the tech could be at my house in 30 minutes to fix my air conditioning. He was professional, friendly and so helpful. I would recommend this company to anyone, they clearly care and do great work. Thank you!!!

Jun 26, 2014
The gentleman that came out was professional, on time, very helpful and very quick. He did a fantastic job. We would recommend them to anyone.

INDUSTRY BLOGS

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles that...

Smithville Whiskey

When to choose custom website development over a template website solution

#custom web development template web development

Your website is the first look into your business. It is a digital window into your brand and your services. As such deciding on which website solution is best for you a custom...

iOPW

Costa Rica Residency Through Real Estate Investment

For many investors, purchasing real estate in Costa Rica is only the first step toward a larger goal—establishing residency and eventually relocating full-time. While real estate...

Kindred Consulting C.R.

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords